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Pop Project Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

 I have been in the Corrugated and POP Industry for almost 30 years as CS Rep, Project Manager and Customer Service Manager. I thrive in fast paced stressfull situations . I believe it a Sales Teams job to bring the business in and mine and my teams job to keep it there . 

Customer service professional dedicated to effective team management and customer satisfaction.

Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • Strong client relations
  • Multi-tasker
  • ​AMTECH Trained 
  • HRMS trained (early years ) 
  • Adherence to high customer service standards
  • Customer-focused
  • Microsoft Outlook, Word and Excel
  • Exceptional telephone etiquette
  • MS Office expert
      
Education
Daley College Chicago, Il Expected in 1982 Associate of Applied Science : Business and Accounting - GPA :
Work History
Aveanna Healthcare - POP Project Manager
Drexel Hill, , 07/2013 - Current

 I was sought out for my extensive back ground in Point of Purchase Industry , they were in the very early stages of starting POP Displays in this facility.

I was taught their estimating and order entry system AMTECH. 

I am the PM for several large accounts including Purina  , DR Pepper Snapple ,Avon ACE Hardware , and several inter-company accounts for RR Donnelley.

I have written and will implement the change order system in 2016 .

Also on the implementation team for going paperless. 


Mohawk Industries - Client Services Manager
Usa Van Horn Tx (L0699), , 05/2002 - 07/2013

I was hired as the very first Project Manager at Rapid Displays, I had worked on a job for the VP Sales there he was impressed by me work ethic and convinced me to come and work for him.

Within 18 months I was the Customer Service Manager with 4 Project Managers working for me . I handled several mulit-million dollar accounts, wrote and implemented PM Procedures , worked with the Safety Team .

I helped Rapid with their very first  mulit-million dollar permanent account and stayed on as part of the team until I left .

As a PM my involvement was from conception through billing. It included estimating ,production , shipping and invoicing . 

I handled such accounts as KOHLS, Bath and Body Works, Lego and several more .

When I left  I had 9 Project Managers that reported to me . 

I also wrote a handbook on of our Clients specific needs and must haves on every account . 

I started and taught all cross training , and took on all new accounts until they were set in our company. 


MACK CHICAGO - Project Manager in POP Division
City, , 08/1994 - 05/2002

I began in the Customer Service Department , and within a year was asked to be the first Point of Purchase Project Manager . I handled several of the top accounts , kept warehouse inventory .

Served on the Safety Committee , the Process Improvement Team 

ACKERS Packaging - Customer Service Rep
City, , 03/1989 - 08/1994

Started my career in the Accounting Dept and was promoted to Customer Service in less than a year . My main job was to take all new Clients get their accounts set up and in perfect order to hand off to the next CS Rep .

 Handled large inventory accounts . Served on Safety Team and Process ImprovementTeam 

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Daley College
Job Titles Held:
  • POP Project Manager
  • Client Services Manager
  • Project Manager in POP Division
  • Customer Service Rep
Degrees
  • Associate of Applied Science