Pool , Store , Camp Ground Attendant And Tour Guide Resume Example Camp Nelson Rv Park

POOL , STORE , CAMP GROUND ATTENDANT AND TOUR GUIDE

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Courteous demeanor
Inventory control familiarity
proficiency
Fashion knowledge
Opening/closing procedures

Energetic work attitude
Store maintenance ability
Inventory control familiarity
Top sales performer
Telephone inquiries specialist
Customer service expert
Telecommunication skills
Adaptive team player
Visual merchandising proficiency
Opening/closing procedures

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.

Assisted in the managing of the company database and verified, edited and modified members' information.Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Product Sales
Upgrading customers to different plans and product packages.
Secured deposits and completed contracts with customers.
Trained new team members
Oversaw and Supervised new team members and their work.
Increased customer satisfaction and sales
Increased production

Work Experience

Pool , store , camp ground attendant and tour guide04/2012 to 07/2012Camp Nelson Rv ParkLancaster, KY

Prevented store losses using awareness, attention to detail and integrity.Developed highly empathetic client relationships and earned reputation for exceeding customer satisfactionWorked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Regularly sought opportunities to up sell and add on additional merchandise.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Took special orders in person and over the phone to generate more contracts with business securing more income for the business.
Recommended and planned special events and assign appropriate lots and / or buildings for them along with setting the dates for reservations of them.
Created a safe environment for family to have events and vacation.
Monitored all activity on campground and pool site.
Documented all completed task and increased activity

Electrical and plumbing helper01/1994 to 11/2010Brickey's plumbing ,Electric and Home RepairLancaster, KY

Worked as a team member performing cashier duties, product assistance and cleaning.Worked under strict deadlines and responded to service requests and emergency call-outs.
Organized tools and order parts
Coordinated appointments and Implemented time management.
Repaired or replace toilets, faucets, sewer pipes.
Completed the digging of water lines and running the water lines
Replaced or installed wall outlets, run new wire in houses, replace breakers
Installed new electric service in homes, light fixtures, grounding rods
Assisted in all minor or major work

Tire and Oil Tech02/2006 to 12/2006Wal-martDanville, KY

Trained New Team members
Supervised new team members
Increased production and time of work on vehicles.
Maintained the highest score for customer satisfaction and being the safest and fastest.
Launched new ideas and plans that successfully developed a better time managing and safer work environment.

Processed merchandise returns and exchanges.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.

Educational Background

Associate of Arts: Associate of Art2015Blue grass Community Technical CollegeDanville, KY, United States

Made the deans list in 2011
Film certificate in 2011
Nursing aid certificate in 1998

Associate of Arts: Associate of Arts2015 Blue Grass Community and TechnicalDanville, KY, Boyle

Currently enrolled back into college at Blue Grass Community and Technical

Skills

Strong public speaker
Multi-tasking
Cash handling
Shipping and receiving
Professional and friendly
Careful and active listener
Reading Comprehension
Computer Proficiency
Creative Problem Solving
Travel Arrangements,
Travel Booking
Travel Planning
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word

Resume Overview

Companies Worked For:

Camp Nelson Rv Park
Brickey's plumbing ,Electric and Home Repair
Wal-mart

School Attended

Blue grass Community Technical College
Blue Grass Community and Technical

Job Titles Held:

Pool , store , camp ground attendant and tour guide
Electrical and plumbing helper
Tire and Oil Tech

Degrees

Associate of Arts : Associate of Art 2015
Associate of Arts : 2015

Pool , store , camp ground attendant and tour guide Resume Example

Resume Score: 100%

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