Pool , store , camp ground attendant and tour guide Resume Example
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POOL , STORE , CAMP GROUND ATTENDANT AND TOUR GUIDE
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
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Accomplishments
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Assisted in the managing of the company database and verified, edited and modified members' information.Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Product Sales
- Upgrading customers to different plans and product packages.
- Secured deposits and completed contracts with customers.
- Trained new team members
- Oversaw and Supervised new team members and their work.
- Increased customer satisfaction and sales
- Increased production
Work Experience
Pool , store , camp ground attendant and tour guide04/2012 to 07/2012Camp Nelson Rv ParkCity , STATE
- Prevented store losses using awareness, attention to detail and integrity.Developed highly empathetic client relationships and earned reputation for exceeding customer satisfactionWorked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Regularly sought opportunities to up sell and add on additional merchandise.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Took special orders in person and over the phone to generate more contracts with business securing more income for the business.
- Recommended and planned special events and assign appropriate lots and / or buildings for them along with setting the dates for reservations of them.
- Created a safe environment for family to have events and vacation.
- Monitored all activity on campground and pool site.
- Documented all completed task and increased activity
Electrical and plumbing helper01/1994 to 11/2010Brickey's Plumbing ,Electric And Home RepairCity , STATE
- Worked as a team member performing cashier duties, product assistance and cleaning.Worked under strict deadlines and responded to service requests and emergency call-outs.
- Organized tools and order parts
- Coordinated appointments and Implemented time management.
- Repaired or replace toilets, faucets, sewer pipes.
- Completed the digging of water lines and running the water lines
- Replaced or installed wall outlets, run new wire in houses, replace breakers
- Installed new electric service in homes, light fixtures, grounding rods
- Assisted in all minor or major work
Tire and Oil Tech02/2006 to 12/2006Wal-martCity , STATE
- Trained New Team members
- Supervised new team members
- Increased production and time of work on vehicles.
- Maintained the highest score for customer satisfaction and being the safest and fastest.
- Launched new ideas and plans that successfully developed a better time managing and safer work environment.
- Processed merchandise returns and exchanges.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.
Educational Background
Associate of Arts: Associate of Art2015Blue grass Community Technical CollegeCity, State, United States
- Made the deans list in 2011
- Film certificate in 2011
- Nursing aid certificate in 1998
Associate of Arts: Associate of Arts2015 Blue Grass Community and TechnicalCity, State, Boyle
Currently enrolled back into college at Blue Grass Community and Technical
Skills
- Strong public speaker
- Multi-tasking
- Cash handling
- Shipping and receiving
- Professional and friendly
- Careful and active listener
- Reading Comprehension
- Computer Proficiency
- Creative Problem Solving
- Travel Arrangements,
- Travel Booking
- Travel Planning
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
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Resume Overview
School Attended
- Blue grass Community Technical College
- Blue Grass Community and Technical
Job Titles Held:
- Pool , store , camp ground attendant and tour guide
- Electrical and plumbing helper
- Tire and Oil Tech
Degrees
- Associate of Arts : Associate of Art 2015
Associate of Arts : 2015
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