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Pool Monitor Resume Example

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POOL MONITOR
Summary

I am a quick learner, enthusiastic and a hard-worker. I am determined to do well at anything I set my mind to and work well in a group or individual setting. I look forward to having the opportunity to speak with you.

Sincerely,

Sierra McPherson

Skills
  • Excellent communication skills
  • Pool safety
  • Pool maintenance knowledge
  • Menu memorization
  • Seating assignment preparation
  • Effective customer upselling
  • Table Bussing
  • Dining crew workflow optimization
  • Price memorization
  • Safe food handling
  • Dining customer service
  • Table setting arrangements
  • Supervision
  • Flexible
  • Payment processing
  • Cash register operation
  • Scanner operations
  • Customer order recording
  • Security monitoring
  • Issue resolution
  • Merchandise restocking
  • Product recommendations
  • Customer assistance
  • Credit and cash transactions
  • Customer greeting
  • Coin counting
Experience
Pool Monitor|Brunswick Forest - Leland, NC|08/2020 - 10/2021
  • Opened and closed pool and put on and took off pool covers.
  • Maintained neat and clean pool area and clean water at all times.
  • Efficiently greeted and checked in pool guests.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Hostess|The Joyce Irish Pub and Grill - Leland, NC|03/2020 - 02/2021
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified server after seating parties in section to facilitate prompt service.
  • Tracked seated guests and available seating using server rotation.
  • Assisted servers by taking guests drink orders, bringing condiments and running food.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Cleaned and restocked counter areas and checked server supplies to facilitate operations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered questions about food and order statuses for waiting customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Escorted guests to seating area and furnished menus.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cashier|McPherson's Acme General - Riegelwood, NC|05/2020 - 08/2020
  • Assisted with purchases, locating items, adding to and paying off orders.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the owner for remediation.
  • Received payments for metal orders / house packages and issued receipts.
Education and Training
North Brunswick High School|Leland, NC|12/2020High School Diploma
Additional Information
  • Address: , 1010 Egret Nest Circle Winnabow NC Date of Birth: December 20, 2002
  • McPherson's Acme General all summer of 2020 as a cashier The Joyce from March- 2/2/2021 Brunswick Forest Pool Monitor
Activities and Honors
  • Pop Warner Little Scholars - Received 5 scholarships
  • Congress of Future Medical Leaders - Delegate
  • Early Graduate
  • GPA of 4.0
Certifications
  • Microsoft word Certification
  • Microsoft Powerpoint Certification
  • Webpage Design Certification
  • WorkKeys Certification
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Resume Overview

Companies Worked For:

  • Brunswick Forest
  • The Joyce Irish Pub and Grill
  • McPherson's Acme General

School Attended

  • North Brunswick High School

Job Titles Held:

  • Pool Monitor
  • Hostess
  • Cashier

Degrees

  • High School Diploma

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