Energetic Administrative Assistant with over 6 years of experience, committed to delivering strong customer service. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility.
Provide clerical and administrative support for the UCSD Police Records Division. Supervise student workers. Work in a confidential environment Receive, process, record, file and disseminate police information and records Complete forms and reports. Handle reception, including heavy foot traffic, maintain front lobby/security. Answer multi-line phone and route calls and requests for assistance. Provide information to the public and act as liaison with campus community and various law enforcement and criminal justice agencies. Perform general clerical duties including filing, faxing, copying, sorting/distributing mail. Perform data entry, provide fingerprinting services. Process lost and found property.
Collected and processed all new applications for CalWORKs, Medi-Cal, and Food Stamps. Cleared clients applications created the case file into a computer database and assigned to an HSS worker. Maintained and entered data into several excel logs. Accepted various clients documents for their case file, answered multiple phone lines, fingerprinted clients, and distributed Medi-Cal, EBT cards and Immediate needs checks to clients. Assisted in crating a more efficient filing system and new applicants intake process.
Entered and processed warrants, restraining orders, and inmate information. Operated various phone lines and assisted various agencies with records requests. Livescaned applicants as well as registered sex, drug, arson, and gang registrants. Processed Concealed Weapons Permits and assisted the general public with report requests. Operated law enforcement computer programs such as ADSI, NCIC, CJIS, JLAN, and various MS Office Programs.
Operated multiple phone lines, assisted parents, students, and staff. Organized and filed paperwork. Prepared staff meetings, organized students files and test scores, and operated a computer with a MS Windows data base.
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