Resourceful Police Dispatcher experienced in processing emergency calls within monroe county to quickly dispatch law enforcement and non-fire personnel. Communicated effectively with upset and irate citizens. Exercised good judgment to make sound decisions in emergency situations. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of Brinkley and Monroe County. Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field.
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