Police Communications Dispatcher Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Well-qualified professional and is adaptive to changing conditions. Demonstrated ability to provide leadership to any organization. Strong ability to work within teams and multi-task projects under strict deadlines. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

  • Self-motivated Collaborative team member
  • Excellent sales skills
  • Critical thinker
  • Dedicated Microsoft Word, Excel, PowerPoint
  • Fast learner Organized
  • Computer proficient
  • Time management
  • Team player
  • Excellent multi-tasker
  • Strong presentation skills
  • Attention to detail
  • Presentation skills
  • Fast learner
  • Retail
  • Sales skills
  • Self-motivated
  • Strategic
  • Information documentation
  • Decision-making
  • Flexible
  • Team building
  • Working collaboratively
  • People skills
  • Project planning
  • Coordination
  • Leadership
  • Computer skills
  • Maintenance & Repair
Police Communications Dispatcher, 01/2001 to 05/2021
City Of Emeryville, CaEmeryville, CA,
  • Performs entry level to complex technical duties to provide radio, telephone, electronic (internet based) and mobile in-car communications.
  • Participates in agency sponsored knowledge and skills development training program.
  • Coordinates various communications functions; research, intelligence information data gathering, verification and strategic contact with other law enforcement agencies.
  • Works under close supervision, with minimal latitude for the use of initiative and independent judgement.
  • Received and processed 9-1-1 emergency calls to dispatch emergency services.
  • Delivered informative details to law enforcement and other first responders in preparation for situations prior to arrival.
  • Tracked call logs and shift data to enter into computer system.
  • Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
  • Maintained contact with units on assignment to deliver further assistance and support when needed.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Assisted departments with special requests such as BOLOs.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Regulatory Compliance Officer II, 03/2015 to 12/2020
Rocket55Minneapolis, MN,
  • Performed routine duties as a Regulatory compliance officer at the Commission's ports of entry stations.
  • Responsible for insuring compliance with state liquor laws as applied to the importation of alcoholic beverages by individuals.
  • Collect taxes for importing alcoholic beverages and cigarettes into the state.
  • Confiscate and destroy alcoholic beverages and cigarettes according to agency policies and law.
  • Travel to unmanned bridges to perform spot checks as required.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
Amazon Specialist, 04/2013 to 10/2014
EZ PawnCity, STATE,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Organized weekly sales reports for the sales department to track product success.
  • Earned " Top Seller" for two consecutive quarters in 1 year.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and clients via e-mail.
  • Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
Business Center Rep, 03/2008 to 09/2012
HEB Grocery StoreCity, STATE,
  • Prevented store losses using awareness, attention to detail and integrity.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Upgraded services with existing clients by successfully resolving customer issues.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Filled customer orders quickly to promote speedy service, helping increase business.
Education and Training
High School Diploma: , Expected in 05/2008
Cigarroa High School - Laredo,

National Honor Society

Laredo Community College - Laredo,

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Resume Overview

School Attended
  • Cigarroa High School
  • Laredo Community College
Job Titles Held:
  • Police Communications Dispatcher
  • Regulatory Compliance Officer II
  • Amazon Specialist
  • Business Center Rep
  • High School Diploma
  • Some College (No Degree)