Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Diligent sales associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Skills
Skilled with both hand and power tools
Safety and compliance
Troubleshooting
Plumbing
Stocking and Replenishing
Merchandising Knowledge
Sales
Product and Service Sales
Point of Sale Knowledge
Exceptional Customer Service
Adapt to diverse groups
Client Service
Sales expertise
Excellent people skills
Relationship building
Cash register operation
Professional demeanor
Multi-tasking strength
Problem-solving skills
Work History
08/2020 to 02/2021
Plumbing AssociateUniversity Of Montevallo – Montevallo, AL,
Measured, threaded and cut materials to correct angles.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information and pricing.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Tracked stock using company inventory management software.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
11/2019 to 01/2020
Game Room AttendantPeter Piper Pizza Inc – City, STATE,
Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
Conducted routine rounds through game room floor to check and test games.
Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
Assisted with ticket redemption and provided prize selection to customers.
Adhered to fire safety regulations for facility usage regarding capacity and fire marshall restrictions.
Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Recorded daily opening and closing reports to reconcile sales.
Monitored tables for guest needs to identify customer service opportunities.
Reported game malfunction to maintenance department for resolution to decrease machine downtime.
Communicated proactively with guests to troubleshoot problems and provide guidance.
Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Constructed displays and easy-to-read signage to help guests navigate attractions area.
Issued tickets to customers and collected payment and fees for desired services.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
09/2018 to 12/2019
Game NerdGame Trade – City, STATE,
Recommended gaming merchandise and accessories based on custom requirements.
Answered product questions, offering troubleshooting and advice before and after purchase.
Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
Outlined informational resources regarding sales, promotions and policies.
Provided retail assistance, finalizing and processing customer purchases for games across major system types.
Offered comparative analysis between games and system platforms to assist purchase decisions.
Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
Operated cash register, capably transacting sales, returns, refunds and exchanges.
Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
Maintained clean and orderly store throughout work shift.
Maintained awareness of younger game players and made age-appropriate recommendations.
Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
Education
Expected in 05/2018 to to
High School Diploma: Poteet High School - Mesquite, TX GPA:
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