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pizza delivery driver resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary
  • I worked at Citi Field in the "Official Lot" where I dealt, assisted, and parked seasonal ticket holders, special guests, player family members, reserved parking owners, the Mets players themselves, and in some cases celebrities or other athletes. Some people I have been fortunate enough to interact with at this job have been the Met's very own; Noah Syndergaard, Comedian & Actor Jerry Seinfeld, NFL Wide Receiver Quincy Enunwa, NBA Center Kyle O'Quinn, Comedian Brian Quinn from Impractical Jokers, Comedian & Actor Kevin James, & I escorted Former New Jersey Governor Chris Christie, his vehicles, and security to the closest entrance into the stadium.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
  • Trained new team members on various navigational duties, including areas of parking, took over certain spots to show other employees what to do, and provided support and mentoring.
  • Assisted approximately thousands of customers each year with uber pickup locations, special entrances, elderly & handicap parking, and family park oriented questions.
  • I interned as a legal assistant in a non-profit organization. My duties included reviewing documents, communicating with clients who either spoke a little bit of English; none at all; or only Spanish, data filing manually and virtually, prepared meetings, and organizing and maintaining files. Planned, organized, facilitated and promoted diverse recreational programs.
  • Assisted approximately 50 + customers each day with lawyer availability questions.
  • Exceptional Pizza Delivery Driver delivers tasty food products to customers safely and courteously within expected timeframe while guaranteeing freshness and accuracy against quality standards. Supports restaurant by performing other workstation duties and complying with uniform, appearance and operations to accomplish business goals and objectives. Committed to meeting customer needs and expectations by focusing on desired results and accomplishments amidst shifting priorities and increasing customer satisfaction.
  • In all fields, I have listened to customers' comments, questions, and concerns, and responded appropriately and forwarded issues to appropriate departments.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
  • Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
Skills
  • Product management and branding
  • Social media digital marketing
  • Bilingual in Spanish
  • Social Media
  • Data tracking and trend analysis
  • Social media management
  • Strategic marketing
  • Marketing Techniques
  • Market research, forecasting and analysis
  • Optimizing performance
  • Social media marketing
  • Client engagement
  • Editing and proofreading
  • Market analysis
  • SEO
  • Product positioning
  • Dependability and Honesty
  • Communication and Interpersonal Skills
  • Customer Relationships
  • Colleague Collaboration
  • Creativity and Artistic Expression
  • Complex Problem Solving
  • Independence and Persistence
  • Judgment and Decision Making
  • Music editing
  • Self-motivated professional
  • Cultural awareness
  • Written Communication
  • Team Building
  • Teamwork
  • Logic Pro X software proficiency
  • Microsoft Word software proficiency
  • Microsoft PowerPoint software proficiency
  • Musical score writing
  • Data Confidentiality
  • Self-critiquing skills
  • Detail-oriented
  • Oral communication
  • Verbal comprehension
  • Computer skills
  • Adaptability
  • Legal Correspondence
  • Critical Thinking
  • Conflict Resolution
  • Relationship Building
  • Document Preparation
  • Inventory Management
  • Customer Service
  • Court Document Filing
  • Data Archiving
  • Meeting Preparation
  • Appointment Setting
  • Administrative Support
Experience
05/2020 to 04/2021
Pizza Delivery Driver Ten Two Twenty Pizza Argusville, ND,
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Secured food to prevent loss and maintain freshness during transport.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Performed pre-delivery vehicle preparation, monitored technical equipment and processes and followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote efficiency and food and service quality.
  • Served customers promptly by efficiently collecting and delivering as many as 6 orders per hour.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift and completing all opening and closing duties to accomplish business goals and objectives.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Formed personal rapport with customers to promote repeat business and skillfully represent long lasting Patsy's Pizzeria.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
  • Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Recorded weekly hours and mileage for accurate payment.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
  • Collected tips from customers through hands-free electronic methods.
  • Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
04/2018 to 03/2020
Pizza Delivery Driver Ten Two Twenty Pizza Arthur, ND,
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Performed pre-delivery vehicle preparation, monitored technical equipment and processes and followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote efficiency and food and service quality.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
  • Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Served customers promptly by efficiently collecting and delivering as many as 8 orders per hour.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Mastered and perfected order entry via point-of-sale hardware and software, resulting in smooth and stress-free pizza transactions and happy customers when delivering or helping out at store.
  • Collected tips from customers through hands-free electronic methods.
  • Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
03/2017 to 11/2018
Citi Field Parking State Of Washington Olympia, WA,
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Directed drivers to parking spots.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Answered questions and provided information about destinations, accommodations, fees, entrances, and all fans concerns.
  • Lifted, positioned and removed barricades to open or close parking lot areas.
  • Trained new team members on various navigational duties, including areas of parking, took over certain spots to show other employees what to do, and provided support and mentoring.
  • Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
  • Patrolled area to prevent thefts of parked cars or items in cars.
  • Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
  • Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
  • Responded to questions about local area and company services.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
06/2016 to 08/2016
Legal Office Assistant Central American Legal Assistance City, STATE,
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Interviewed and prepared intake sheets for clients in Spanish and English.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
  • Conferred with clients and other involved parties to gather and track case information.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Education and Training
Expected in 06/2017 to to
High School Diploma:
St. Francis Preparatory High School - Fresh Meadows,
GPA:
Expected in 05/2022 to to
MBA: Marketing
St. John's University - Jamaica, NY
GPA:

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Resume Overview

School Attended

  • St. Francis Preparatory High School
  • St. John's University

Job Titles Held:

  • Pizza Delivery Driver
  • Pizza Delivery Driver
  • Citi Field Parking
  • Legal Office Assistant

Degrees

  • High School Diploma
  • MBA

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