Pizza Delivery Driver resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Food Safety
Food Preparation
Cash Handling
Point of Sale Systems
Customer Complaint Resolution
Health and Safety Standards
Food Delivery
Product Knowledge
Cash Register Operation
Product Delivery
Payment Collection
Merchandise sales
Business transactions
Account development
Product promotions
Product presentation
Route planning
Team management
MS Office
Relationship development
Process improvement
Operational improvement
Problem resolution
Supervision
Business operations
Project organization
Friendly
Friendly demeanor
Enthusiastic and friendly
Outgoing and friendly
Friendly and personable
Friendly and helpful
Flexible team player
Flexible and adaptable
Ability to be flexible
Staff collaboration
Filing and data archiving
Errands
Schedule Management
Written and verbal communication
Dirt moving and clearing
Troubleshooting
Data Analysis
Solution preparation
Work History
03/2020 to Current
Pizza Delivery DriverDomino's – Mount Airy, MD,
Assigned and recorded job Numbers for Number jobs per shift.
Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
Processed payments by accepting cash, checks and credit and debit card payments.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
Presented customers with bills and receipts to collect payment for items delivered.
Achieved Number% customer satisfaction rating for timely delivery, delivery quality and excellent customer service.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Served customers promptly by efficiently collecting and delivering as many as Number orders per hour.
Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
Formed personal rapport with customers to promote repeat business and skillfully represent Company.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Anticipated customers' questions and complaints and skillfully handled any concerns.
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
Verified orders prior to completing deliveries to avoid customer complaints.
Drove as many as Number miles over Timeframe and consistently achieved high customer satisfaction ratings.
Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Secured food to prevent loss and maintain freshness during transport.
Drove company vehicle to deliver Number customer orders per Timeframe, successfully maintaining zero traffic violations or citations.
Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Answered Number phone calls per Timeframe to write down and record details of each customer order.
Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Documented and kept record of information on pick-ups and deliveries, automobile mileage and fuel costs using Software.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift and completing all opening and closing duties to accomplish business goals and objectives.
Performed pre-delivery vehicle preparation, monitored technical equipment and processes and followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote efficiency and food and service quality.
10/2016 to Current
Server The Kitchen – Boulder, CO,
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Increased sales from $Number to $Number by upselling Product to customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Greeted and maintained relationships with regular customers.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Served needs of more than Number customers in busy Type environment.
Prepared beverages and filled food orders for customers.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
Prepared specialty desserts for customers including Type and Type.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Directed and managed all banquet functions for Number-room Type property, including Number square feet of meeting space.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
Implemented new drink policies, reducing over-pouring by Number%.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
07/2015 to 10/2017
ServerThe Kitchen – Denver, CO,
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Prepared beverages and filled food orders for customers.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Prepared specialty desserts for customers including Type and Type.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Checked identification to enforce age regulations for alcoholic beverages.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
Implemented new drink policies, reducing over-pouring by Number%.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Education
Expected in 12/2019
Associate of Applied Arts: Liberal Arts And Sciences Orange County Community College - Middletown, NY GPA:
Expected in 05/2020
Bachelor of Applied Science: Police Science SUNY College At Cortland - Cortland, NY GPA:
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