LiveCareer-Resume

Picker Packer resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a family oriented individual who values integity, loyalty and respect above all things. I gain personal satisfaction out of helping others. My goal in life is to to plant a seed of happiness in the lives of as many individuals as I come across. To know I made someone's day makes mine. I want to be tenderly remembered by that last person I made smile at a bus stop. My character and integrity can gain your company loyal customers and my gentle persistence to upsell can boost sales. My customer service expertise never fails to inspire those around me to mirror my impressive people skills. I am certain that I am a great asset and the perfect addition for your company.

Skills

Superb interpersonal communication, leadership, Prioritize tasks and time effectively, proper phone etiquette, patient, outstanding problem solving with customer disputes, active listener, posses integrity, values, bagging calculations, cash management, loss prevention techniques, magnificent verbal and written communication

Experience
Picker Packer, 07/2020 - 09/2020
Sally Beauty Supply Honolulu, HI,
  • Efficiently packaged [Type] and [Type] items, maintaining consistency to meet fulfillment deadlines.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Assembled cartons, crates and containers.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Cashier, 08/2016 - 06/2019
Grove Bay Hospitality Group Miami Beach, FL,
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Cashier Customer Service Expert, 02/2010 - 07/2016
Micro Center Duluth, GA,
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Counted product stock to maintain inventory records.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Increased sales [Number]% by suggesting specific purchases to customers.
Retail Sales Associate Cashier, 05/2014 - 04/2015
TJ Maxx City, STATE,
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Kept store presentable with regular cleaning and organization.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Reported product issues, including damaged items and incorrect pricing to [Job title].
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Built relationships with repeat customers to encourage loyalty.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Maintained clean, orderly and well-stocked register area.
  • Modeled customer service best practices to team members to promote positive guest experiences.
Education and Training
Phlebotomy Certificate: Clinical Laboratory Assisting, Expected in 05/2014
-
Newbridge College - Santa Ana, CA
GPA:
  • [Award Name] Recipient
  • Ranked in Top [Number]% of class
: Liberal Arts And General Studies, Expected in
-
Santa Ana College - Santa Ana, CA
GPA:

I am 35 units away from transferring to a Cal State. Planning on continuing my education when financially more stable

High School Diploma: , Expected in 06/2006
-
Santa Ana High School - Santa Ana, CA
GPA:
Experience
Senior Sales Associate, 03/2015 - Current
Bed Bath & Beyond, Inc. San Francisco, CA, CA
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed sales team associates in products, selling techniques and procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies for recommending accessories and complementary purchases

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Resume Overview

School Attended

  • Newbridge College
  • Santa Ana College
  • Santa Ana High School

Job Titles Held:

  • Picker Packer
  • Cashier
  • Cashier Customer Service Expert
  • Retail Sales Associate Cashier

Degrees

  • Phlebotomy Certificate
  • Some College (No Degree)
  • High School Diploma

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