Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills
  • Product location skills
  • Production optimization
  • Quality Assurance
  • Quality control
  • Shipping guidelines
  • Tagging expertise
  • Loss prevention
  • Merchandise restocking
  • Product recommendations
  • Cash management
  • Customer assistance
  • Issue resolution
  • Credit and cash transactions
  • ID verification
  • Payment processing
  • Cash register operation
  • Returns and exchanges
  • Training and mentoring
  • Coin counting
  • Customer Support
  • Customer Service
  • Verbal Communication
  • Problem Resolution
  • Call Center Operations
  • Retail sales customer service
  • High-energy attitude
  • In-store support
  • Store maintenance
  • Sales expertise
Experience
Picker Packer, 04/2021 - Current
Campbell Arnott Paris, TX,
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Labeled boxes and placed in outbound collection areas.
  • Packed fragile items with bubble wrap to prevent breakage during shipping.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Confirmed items picked for orders by keying codes into system.
  • Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
  • Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Conducted product cycle counts and inputted corrections to warehouse inventory system.
Set up Crew Member, 09/2020 - 02/2021
Cvs Health Mechanicsburg, PA,
  • properly prepped tables on an assembly line.
  • helped with tyvarian resin when needed.
  • demolded tables as instructed.
Call Center Customer Service Representative, 08/2019 - 11/2019
Ace Hardware Excelsior Springs, MO,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Consulted with customers regarding needs and addressed concerns.
  • Corresponded with service department team members to build and implement successful solutions to customer problems.
  • Processed customer account changes with proprietary software.
Cashier, 07/2019 - 09/2019
Forever 21 City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Processed sales transactions to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Education and Training
High School Diploma: , Expected in 08/2018
-
East Hollywood High School - West Valley City, UT
GPA:

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Resume Overview

School Attended

  • East Hollywood High School

Job Titles Held:

  • Picker Packer
  • Set up Crew Member
  • Call Center Customer Service Representative
  • Cashier

Degrees

  • High School Diploma

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