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physician practice manager site manager iii resume example with 20 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly motivated Healthcare Manager with comprehensive experience as a healthcare sales professional. With a record of over 20 years experience in physician recruitment and physician marketing . Including extensive experience in customer service and retention. Proven ability to improve sales and referral base. Strengths include customer service skills, team building and leadership. Motivated in exceeding company goals. Results driven , organized , detailed oriented


Skills
  • Provider Liaison
  • Marketing and Sales to community
  • Negotiating contracts
  • Physician recruitment and onboarding
  • Quality improvement competency
  • Independent judgment and decision making
  • Accomplished leader
  • Promotes positive behavior
  • Strategic Business Relationships
  • Provider relationship management
  • Strategic planning
Education
Capella University Minneapolis, MN Expected in 11/2018 Bachelor of Science : Healthcare Administration - GPA :
Bryant and Stratton College New York, Expected in 2014 A.S : Business Administration - GPA :
  • Emphasis in Accounting
  • Coursework in Business Management
  • Coursework in Human Resources Management and Accounting

 

Work History
Cbiz, Inc. - Physician Practice Manager / Site Manager III
East Windsor, NJ, 01/2015 - Current


  • Office management, Marketing and provider liaison. Onboarded and recruited physicians. Marketing to create a robust referral base. Created events to increase patient referrals for diabetes educations.
  • Developed workflows and improved efficiency rates. Tracked physicians Work relative value units (WRVU's). Audited charts for satisfaction of Performance improvement measures and HCC coding issues.
  • Developed auditing process for Diabetes education department for ensuring maintenance of National Accreditation through ADCES. Supervised 5 Certified Diabetic Educators and Quality Coordinators. Participated in and created community education programs and event planning.
  • Human resources, assigned employees projects, schedule staff, and authorized overtime.
  • HCC coding, Charge entry, billing questions/corrections, authorizations, and claims resolution. Worked in GE Centricity PM, Cerner EHR, Cerner ERS, Sorian and Medaptus.
Cbiz, Inc. - Practice Manager
Encino, CA, 2008 - 01/2015
  • Office Management , Marketing and Sales , Provider liaison.
  • Marketing to increase sales and referrals. Created Sales events and Planned community events. Created employee bonus program to increase productivity.
  • Account Receivables/ Accounts Payable Auditing charts Charge capture, Coding and Billing Credentialing Physicians E-Clinical works EHR Implementation Human resources / Payroll Inventory control Marketing.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Educated staff on state and federal statutes, rules and regulations governing healthcare services.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Oversaw private payer and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Implemented and maintained computerized record management systems to record and process data and generate reports.
Citrus Hematology & Oncology Center - Practice Manager
City, STATE, 2002 - 01/2013
  • Office management, credentialing ,onboarding and recruiting physicians. Marketing to community physicians to create a solid referral base.
  • Account receivables Auditing charts ,Charge capture, coding and billing, educating all physicians and staff on new reimbursement issues, trends and new drugs. .
  • Financial assistance/ Patient Assistance Inventory control ONCOEMR EHR implementation and training, Ordered drugs and supplies. Protocol Financial Analysis, Supervisor to 20 employees.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
  • Supervised and managed the daily activities of a clinical team consisting of number physicians, nurses and support staff.
  • Developed and achieved financial and growth goals.
  • Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Educated staff on state and federal statutes, rules and regulations governing healthcare services.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Created and maintained computerized record management systems to record and process data and generate reports.
Affiliations

Oncology Managers of Florida
FLorida Notary
Association of Registered Healthcare Professionals

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Resume Overview

School Attended

  • Capella University
  • Bryant and Stratton College

Job Titles Held:

  • Physician Practice Manager / Site Manager III
  • Practice Manager
  • Practice Manager

Degrees

  • Bachelor of Science
  • A.S

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