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phone surveyor Resume Example

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PHONE SURVEYOR
Professional Summary


Hardworking team member with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge.

Telemarketer with excellent communication skills and rapid and precise customer service skills.

Flexible hardworker who excels in a fast-paced environment looking for a position with growth opportunities.

Skills

  • Quick learner
  • Customer-oriented
  • Organized multi-tasker
  • Friendly and helpful
  • Good with numbers and math
  • Late-night shift availability
  • Late-night shift availability
  • Fast and efficient service worker
  • Skilled upseller
  • Dedicated team player
Work History
phone surveyor08/2016 to Current
Company Name – City
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Accurately documented, researched and resolved customer service issues.
  • Gathered and verified all required customer information for tracking purposes.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • patch customers through to the governors office
crew member08/2012 to 01/2016
Company Name – City
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Relayed food orders to cooks
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Prepared all food orders within a 2-3 minute time frame.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Education
High School Diploma: 2002Valley Central- City, State
general education: long term care adminstrationSouthEast Community College- City
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Resume Overview

School Attended

  • Valley Central
  • SouthEast Community College

Job Titles Held:

  • phone surveyor
  • crew member

Degrees

  • High School Diploma : 2002
    general education : long term care adminstration

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