phone surveyor Resume Example
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PHONE SURVEYOR
Professional Summary
Hardworking team member with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge.
Telemarketer with excellent communication skills and rapid and precise customer service skills.
Flexible hardworker who excels in a fast-paced environment looking for a position with growth opportunities.
Skills
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Work History
phone surveyor08/2016
to Current
Getgo – Elyria
Getgo – Elyria
- Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Accurately documented, researched and resolved customer service issues.
- Gathered and verified all required customer information for tracking purposes.
- Effectively managed a high-volume of inbound and outbound customer calls.
- patch customers through to the governors office
crew member08/2012
to 01/2016
Burger King – City
Burger King – City
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
- Relayed food orders to cooks
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Prepared all food orders within a 2-3 minute time frame.
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Education
High School Diploma: 2002Valley Central-
City,
State
general education: long term care adminstrationSouthEast Community College-
City
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Resume Overview
School Attended
- Valley Central
- SouthEast Community College
Job Titles Held:
- phone surveyor
- crew member
Degrees
- High School Diploma : 2002
general education : long term care adminstration
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