Phone Banker Resume Example
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PHONE BANKER
Summary
- Personable and responsible Cashier with 8 years in retail and customer service. Solid team player with upbeat, positive attitude.
- Solid team player with upbeat, positive attitude
- Customer-oriented Driver who maintains thorough and accurate records and notes to keep management informed of delivery progress.
- Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.
- Strong Ability to communicate clearly and effectively to patients and staff
Highlights
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Accomplishments
- Recognized by peers and management for going above and beyond normal job functions.
- Employee of the Month
- Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Consistently generated additional revenue through skilled sales techniques.
Experience
Phone Banker01/2011 to 01/2014Waste ManagementEllensburg , WA
- List of people to call and their phone numbers, including space to record responses.
- Requisition forms for election-day assistance to submit at end of shift.
- Notepad for special questions, reports to supervisor, etc.
- Polling place information - precinct finder or board of elections telephone number.
- Daily tally sheet for phone bank manager to record the number of calls placed and the response totals.
Production, Customer Service, Driver04/2015 to CurrentMichaels StoresChandler , AZ
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Helped customers select products that best fit their personal needs.
- Selected the most efficient routes in compliance with delivery instructions and fuel policy.
- Resolved customer complaints and adjusted orders.
Sorter01/2012 to 01/2013Bronson Battle CreekKalamazoo , MI
- Sack mail in letter form of A-Z from numbers 1-45 or 46-95.
- Unloaded, picked, staged and loaded products for shipping.
- Changed equipment over to new product.
- Maintained proper stock levels on a line.
- Drafted a timescale for all jobs.
Picker/Packer and Shipping and Receiving 01/2012 to 01/2012Bronson Battle CreekBattle Creek , MI
- Stack boxes according to the appropriate area in the warehouse
- Palletized products according to size and shape of boxes
- Wrapping pallets
- Paint fill
- Brucilla.
- Unloaded, picked, staged and loaded products for shipping.
- Rotated stock by code and receiving date.
- Worked at a rapid pace to meet tight deadlines.
- Banded, wrapped, packaged and cleaned equipment.
- Packed containers and re-packed damaged containers.
Cashier01/2010 to 01/2011Michaels StoresCharleston , SC
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Served fresh, hot food with a smile in a timely manner.
- Served orders to customers at windows, counters and tables.
Medical Assistant01/2009 to 10/2010Superior Home CareCity , STATE
- Measure temperature, blood pressure, pulse and respiratory rate
- Help patients bathe, eat, dress and walk
- Keep records of patient medication and care provided to patient
- Help patients move and reposition bedridden patients
- Interact and communicate with patient and patients families.
Medical Assistant01/2008 to 01/2009Howard S. Yager, M.D.P.CCity , STATE
- Reception Manner, Telephone Techniques and Injections.
- Appointments, Filling, Patient Records and Medical Insurance.
- Sterilization and Laboratory Procedures and Venipuncture.
- Skills · Vital Signs and Capillary Testing.
Cashier01/2007 to 01/2009MRS. WINNERSCity , STATE
- Served fresh, hot food with a smile in a timely manner.
- Resolved guest complaints promptly and professionally
- Served orders to customers at windows, counters and tables.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Quickly and efficiently processed payments and made accurate change.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Education
Certificate : Medical Assistant2009Advance Career TrainingCity, State, United States
- Anatomy & physiology
- Infection control
- Medical management
- Pharmacology
- Office emergencies
High School Diploma: College Prep/ Technology Prep2007Southside Comprehensive High SchoolCity, State, United States
- English/ Language Arts
- Mathematics
- Science
- Social Studies
- Health
- Physical Education
- Foreign Languages
- 4 Part Graduation Test
Skills
- Customer Service
- Filling forms
- Injections,
- Laboratory Procedures
- Telephone Techniques
- Venipuncture,
- Vital Signs
- Cash handling
- Shipping and receiving
- Professional and friendly
- Multi-tasking
- Careful and active listener
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Resume Overview
School Attended
- Advance Career Training
- Southside Comprehensive High School
Job Titles Held:
- Phone Banker
- Production, Customer Service, Driver
- Sorter
- Picker/Packer and Shipping and Receiving
- Cashier
- Medical Assistant
Degrees
- Certificate : Medical Assistant 2009
High School Diploma : College Prep/ Technology Prep 2007
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