Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Experienced Phlebotomist bringing 7 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.

  • Blood Alcohol Testing
  • Decision Making
  • Biohazard Policy Compliance
  • Vacuum Tube and Syringe Use
  • Documentation and Recordkeeping
  • Information Gathering
  • Data Entry
  • Butterfly Venipuncture
  • Patient Relations
  • Sharps Collection
  • Staff Phlebotomy Training
  • Data Analysis
  • Electronic Medical Record Software
  • Written and Verbal Communication
  • Blood Culturing
  • Specimen Collection
  • Glucose Screening
  • Problem Solving
  • Sample Processing
  • Staff Collaboration
  • Goal Minded
  • Logical Thinking
  • Customer Service
  • Team Leader
  • Paperwork Processing
  • Process Monitoring
  • Equipment and Supply Inspections
  • Data Confidentiality
  • Patient Monitoring
  • Quality Control
  • Mentoring and Coaching
  • Finger Stick Method
  • Attention to Detail
  • Task Prioritization
  • Supply Restocking
  • Donor Suitability Determination
  • Physician Order Review
  • Fluid Intake Monitoring
  • Appointment Scheduling
  • Hazardous Material Disposal
  • Conflict Resolution
  • Relationship Building
  • Lab Reporting
  • Complex Terminology Interpretation
  • Medical History Taking
04/2016 to 07/2021
Phlebotomist II Geisinger Lost Creek, PA,
  • Accountabilities Collect specimens according to established procedures.
  • This includes, but not limited to: drug screens, biometric screening and insurance exams.
  • Administer oral solutions according to established training.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures: (i.e.
  • Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Assist with compilation and submission of monthly statistics and data.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Stay-up-to date on company communications and assist with the distribution of technical information to the work group.
  • Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP).
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
  • Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
02/2015 to 12/2015
Phlebotomist/Blood Bank Technician Lackland Blood Donor Center City, STATE,
  • Perform phlebotomies and collect blood from donors according to Standard Operating(SOP).
  • The ability to effectively manage 3 donor beds.
  • Collect blood using automated instruments -.
  • Register donors for blood collection in the computer system (DEBS).
  • Determine donor eligibility based on the results of the donor physical process.
  • Accurately identify donors in every step of the donation process.
  • Convert donors to automated technology (apheresis) when appropriate.
  • Provide the highest level of customer service to both internal and external customers.
  • Perform accurate computer data entry, and accurate paperwork documentation.
  • Calibrate and maintain cleanliness of equipment before and after collection activities.
  • Assist in loading supplies and setup/breakdown of mobiles.
  • Accurately performs, evaluates and records hematocrit/hemoglobin test, temperature, blood pressure, pulse, weight and height.
10/2014 to 11/2014
Laboratory Technician-Phlebotomy Wilford Hall Hospital City, STATE,
  • Responsible for specimen collection, venipuncture's and capillary draws.
  • Correctly labeling specimens collect urine specimens and prepared results for analysis,.
  • Inputting orders into computer systems for patients.
Education and Training
Expected in 12/2014
High school diploma: General Studies
Kaplan College - ,
Expected in 04/2012
Colorado Department of Education - Colorado Springs, CO,
Additional Information
  • Authorized to work in the US for any employer
  • Phlebotomy Technician (PT)
  • Donor Phlebotomy Technician (DPT)
  • Certified EKG Technician (CET)

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School Attended

  • Kaplan College
  • Colorado Department of Education

Job Titles Held:

  • Phlebotomist II
  • Phlebotomist/Blood Bank Technician
  • Laboratory Technician-Phlebotomy


  • High school diploma
  • GED

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