Bilingual Phlebotomist with excellent communication skills, highly organized, enthusiastic and strong commitment to teamwork. Proven skill in helping plasma donors and multitasking environments. Looking to bring honest and dedication to new role.
Phlebotomist/Donor Floor Lead with excellent training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with donors and successful at reducing their anxiety or discomfort.
Seasoned Trainer offering solid background building. Knowledgeable about enforcing safety and cleanliness standards and optimal strategies. Calm and level-headed in various situations.
Skills
Client/Donor needs assessment.
Process and procedure development.
Bilingual: Spanish and English (second language).
Able to implement new procedures for error reduction.
Effectively manage more than seven employees per shift.
Manage in a fast-paced environment.
Hardworking.
Reliable and punctual.
Excellent multi-tasker
Proactive
Fast learner.
Honest.
Problem-solving skills.
Interpersonal skills.
Excellent in communication.
Experience
11/2021 to Current
Phlebotomist/Donor Floor LeadRiverside Medical Center – Dobbs Ferry, NY,
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Delegated daily tasks to team members to optimize group productivity.
Fostered positive employee relationships through communication, training and development coaching.
Utilized coaching and leadership principles to enhance internal and external team dynamics.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Collaborated with management team to implement new work procedures or policies.
Rotated through series of different stations based on team needs.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
05/2021 to Current
PhlebotomistGrifols – Akron, OH,
Maintained fully-stocked phlebotomy cart, carrier and station.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Identified patients using proper procedures prior to specimen collection.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Labeled blood vials with critical information like time of collection, date and patient name.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
01/2021 to Current
Donor Center TechnicianGrifols Biomat USA DeLand – City, STATE,
Maintained clean and fully operational laboratory equipment.
Operated equipment such as Hematastat and Digital Refractometers to analyze bodily fluids for anomalies.
Reviewed patient data, prepared data reports and signed off on release of information requests.
Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
Followed laboratory guidelines for handling biological specimens.
Cleaned and sterilized lab area, tools and equipment.
Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
Recorded control values from technical instruments to maintain reliability and validity of test results.
06/2019 to 11/2020
Produce/Grocery Sales AssociateWinn Dixie – City, STATE,
Assisted customers by carrying packages and bags and securing purchases in vehicles.
Secured products when transporting to different areas of store to prevent merchandise damage.
Operated forklift to elevate or place merchandise in appropriate areas.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Updated signage to reflect current prices and help promote target merchandise.
Assisted customers based on currently available product, promotional and policy information.
Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Removed outdated and overripe items from stock to eliminate health risks.
Education and Training
Expected in 02/2021 to to
GED: Daytona State College - Daytona Beach, FL GPA:
Expected in 03/2017 to to
High School Diploma: Javier Private Educational Unit - Guayaquil, Ecuador , GPA:
Expected in to to
: Medical Information Coder/Biller Daytona State College - Daytona Beach, FL GPA:
Certifications
Certificate of Achievement:
Improvement in listening, speaking, reading and writing skills of English as a second language. Certified by Daytona State College.
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