To continue to grow and develop in the Medical Feild where talents can be utilized to promote safety, quality and excellent customer service.
Licenses
Medical Assistant
Skill Highlights
Phlebotomist
Professional Experience
Phlebotomist, DCT, DT, Plasma Processer, 2011 - Current Diakon Lutheran Social Ministries – Topton, PA,
Serve as a key member of a team in a Plasma Center to deliver quality services for a donation center.
Ensure optima customer service and smooth daily functioning of office.
Key Results : Phlebotomist: Assists in determining the suitability of donors to undergo plasamapheresis prior to venipuncture.
Prep donors for and perform venipuncture.
Respond to and assist with handling donor reactions in accordance of guidelines.
Set's up, disconnects, and operates the automated plasmapheresis machines, including response andevaluation of all autopheresis troubleshooting displays, documentation of exceptions, and the like.
Maintains accurate and through documentation of production records and ensures donor confidentiality.
Builds rapport with donors to ensure overall customer satisfaction with the center to support a long-term donation relationship.
DCT: Conducts predonation medical screening in accordance with established guidelines.
Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
Provides appropriate feedback to ineligible donor candidates.
Ensures all donor screening information is complete and accurate prior donation.
Effectively communicates donor medical information to Medical Staff.
Ensures donor confidentiality.
Establishes and maintains donor files in an organized and efficient manner.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donations.
Performs general administrative duties, greeting donors in a friendly manner, answering phones, and assisting center management as needed.
Learns and maintains through familiarity and compliance with all state and federal regulations, U.S.
Food and Drug Administration (FDA).
Maintains supplies necessary to perform job duties.
Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
Reports all unsafe situations or conditions to area leads, supervisor or manager.
DT: Designated trainer for Phlebotomy , Donor processor and Plasma Processor areas.
Help new incoming staff learn set ups, disconnects, and operate the automated plasmapheresis machines,including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions.
Provides appropriate feedback for new hires.
Provides and explains learning on predonation medical screening in accordance with established guidelines.
Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
Provides that correct way to perform venipuncture.
Provide information on how to collect and processes donor samples for processing and testing.
Teaches new hires how to maintain supplies necessary to perform job duties.
Labels samples and freezes units for final packing within required timeframe.
Participates in unit management according to SOP.
Plasma Processor: Collects and processes donor samples for processing and testing Records weight of product and samples Completes all necessary documentation.
Ensures donor confidentiality.
Builds rapport with donors to ensure overall satisfaction with the center to support long- term donation.
Maintains supplies necessary to perform job duties.
Reports all unsafe situations or conditions to area lead, supervisor or manager.
Labels samples and freezes units for final packing within required timeframe.
Participates in unit management according to SOP.
Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
Monitors stored product to ensure time requirements are met.
Monitors and reports working conditions of equipment.
Maintains active communication with other service areas to ensure accurate documentation and quality.
Learns and maintains through familiarity and compliance with all state and federal regulations, U.S.
Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Activities Coordinator, 2006 - 2010 Fort Rapids Indoor Water Park – City, STATE,
Thought of ideas and activities to do with customers.
Assist lifeguards and customers with anything they needed.
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