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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
  • Friendly and efficient Customer Service Associate's are devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Walgreens standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
  • Helpful Certified Nurse Assistant's are committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms.
Skills
  • Point of sale systems proficiency
  • Ordering and stocking medications
  • Verifying orders
  • Proper labeling procedures
  • Customer Support
  • Verbal Communication
  • Credit card payment processing
  • High-energy attitude
  • Call Center Operations
  • Store maintenance
  • Problem-solving abilities
  • Retail sales customer service
  • Microsoft Office expertise
Experience
03/2021 to 08/2021
Pharmacy Technician Ingles Markets, Incorporated Canton, NC,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
01/2021 to 03/2021
Customer Service Associate Bad Dragon Phoenix, AZ,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
10/2020 to 01/2021
Certified Nursing Assistant Cornerstone Healthcare Group Bossier City, LA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Education and Training
Expected in 05/2014
High School Diploma:
Samson High School - Samson, AL
GPA:
  • Dean's List Honoree senior year
Certifications
  • Certified Nursing Assistant (CNA)
  • Certified Pharmacy Technician (CPhT)

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Resume Overview

School Attended

  • Samson High School

Job Titles Held:

  • Pharmacy Technician
  • Customer Service Associate
  • Certified Nursing Assistant

Degrees

  • High School Diploma

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