Mature, dependable,and professional Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Communicated directly with doctors offices and pharmacies via telephone and fax, providing over rides for pharmacy associates, deal with refill too soon rejections, verifying patients insurance coverage, verifying patient prescription history, faxing doctor offices prior authorization forms, provide excellent customer service, communicating with department pharmacist.
Pick and fill prescriptions, prepare and fill medicine carts, daily and nightly runs through the hospital, rotating medicine stock, checking expirations, handling narcotics, pre-packing medications, Worked closely with pharmacists and used medication input software to safely and accurately dispense medication,Accurately recorded compounded products and prepared appropriate labels,Maintained proper storage and security conditions for all drugs,Strictly maintained customer and patient confidentiality,Labeled all products appropriately, including cautionary and auxiliary labels,
Duties included completing 360 hours, preparing and filling prescriptions, putting away ad logging medicines, communicating with doctors and insurance companies, serving and greeting customers, cleaning, checking expirations, helping out another Walgreen's store, deleting medications, completing Cardinal orders, completing reserved outstanding list.
Contact credit card holders by telephone to collect delinquent accounts, offer outstanding customer service, set up payment arrangements and help cardholders solve payment issues.
Managed stockroom in ladies shoe department, maintained inventory,Received and processed cash and credit payments for in-store purchases, Placed special merchandise orders for customers, Shared product knowledge with customers while making personal recommendations, Maintained friendly and professional customer interactions,Worked as a team member to provide the highest level of service to customers.
Trained new employees, processed IRS tax returns, verified checks, packaged and shipped tax returns, completed paperwork for items processed nightly, completed duties in a timely and error free manner.
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