LiveCareer-Resume

personal supportassistant companion aide resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Compassionate Health care worker with strong work ethic and 23 years of experience providing basic care to patients. Proficient in assisting patients with bathing, dressing and toileting. Well-versed in taking and recording temperatures, blood pressure and other vitals. Certified in CPR and First Aid.

I'm a very compassionate professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 22+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Devoted support staff with advanced understanding of medical terminology and procedures. Energetic and personable with compassionate bedside manner. Communicates with healthcare professionals across organizational levels.

Dedicated health care worker committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms and managing dietary needs. Service-focused professional possessing exceptional organizational abilities.

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Helpful support staff committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.

Dependable Personal Care Assistant aiming to fulfill job duties, opportunity to use excellent organization skills demonstrated through an impeccable history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Reliable personal care professional bringing 22 years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Friendly Personal Care Aide with proven history of working closely with patients, families and doctors for comprehensive health care patient care. Dedicated to compassionate, detailed and individualized plans for long-term success. Expert in job skills and life skills.

Compassionate Personal Care Aide with 22 years of experience working with various patients. Known for providing individualized and thorough care and dedicated to long-term patient success. Skilled at listening with training in computer and health management.

Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Experienced personal Support minimizing hassles and alleviating client concerns through proactive schedule coordination. Demonstrates proper attention to personal hygiene and dress. Proficient in event planning and household administration.

Kindhearted healthcare aide with 22 years in home heqlth care. Accurate when administering treatments and medications such as medications and hygiene care to patients. Friendly when interacting with patients to provide companionship and professional care services.

Multi-talented Personal Care Aide with 22 years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, home support and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.

Skills
  • Valid Fl driver's license
  • Grooming and bathing assistance
  • Medical terminology knowledge
  • Infection control
  • Understands medical procedures
  • Calm and level-headed under duress
  • HIPAA
  • Understands mobility assistance needs
  • Documentation procedures expert
  • Medication administration
  • General housekeeping ability
  • Able to lift 10-15 pounds
  • Quick problem solver
  • Reliable transportation
  • Proper phone etiquette
  • Client satisfaction
  • Meal preparation
  • Housekeeping
  • Administrative support specialist
Experience
Personal SupportAssistant/Companion Aide, 02/2016 - Current
Lifelinks Greater Lowell Area, MA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Comforted patients and provided each with reassurance and encouragement.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted over 20 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Supervised 20 patients with diminished capacity to monitor safety hazards.
Personal Support Coordinator , 05/2019 - 09/2021
Pinellas Care Systems City, STATE,
  • Analyzed customer feedback regarding provided support and recommended improvements for team workflow and customer service.
  • Communicated complex technical information in user-friendly ways to both technical and non-technical customers.
  • Performed periodical review with team members and delivered relevant and constructive feedback.
  • Assessed and increased quality of service by monitoring employee and customer interactions.
  • Improved team performance by devising successful training methods and programs.
  • Maximized coverage during key hours by preparing effective schedules.
  • Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
  • Evaluated trends by tracking and modeling key metrics.
  • Uncovered deficiencies in coverage and developed improvements by evaluating previous resolutions.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Managed scheduling and payroll for team of 100 staff in busy health care setting.
  • Utilized active listening skills to quickly resolve problems and escalated larger issues to staff.
  • Managed daily operations within time frame office by supporting continuous delivery of excellent services and care.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Increased staff productivity with streamlined processes and improved automation.
  • Earned top 100% of team goals and collection activity.
Skills Trainer, 02/2015 - 02/2016
Goodwill Industries City, STATE,
  • Identified individuals strengths based on assessments and observations.
  • Delivered training to groups of 5-10 people at one time.
  • Presented observations in constructive ways.
  • Trained 5-10 employees in leadership, communication and productive workplace practices.
  • Promoted program engagement and adherence to training principles by applying motivational and interpersonal skills.
  • Created professional development programs targeting soft skills development by trainee areas of weakness and job requirements.
  • Determined that training programs addressed variety of learning styles and needs by conducting research on efficiency and implementation of diverse training methods.
  • Designed innovative programs to teach disabled individuals soft skills.
  • Instructed new team members on correct procedures for operations.
  • Lent hands-on training services to maximize employee efficiency.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Planned and delegated group and individual work assignments to trainees.
  • Composed descriptive notes, basic reports and maintained documentation.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Led detailed, hands-on preventive maintenance and repairs to equipment.
Mental Health Worker 1, 06/1998 - 02/2015
St Of CT Department Of Developmental Disabilities City, STATE,
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Created client treatment plans based on assessments and goals.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Referred clients to external resources for additional support.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Educated family members and helped each support clients by improving coping techniques.
  • Met with 6-10 clients weekly.
  • Devised community-based programs focused on combating specific problems.
  • Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
  • Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Conferred with clients to discuss treatment options and therapy goals.
  • Documented service plans, treatment reports and progress notes.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Gauged and documented effectiveness of interventions and treatments.
  • Performed research tasks to increase knowledge of human behavior and performance.
  • Implemented positive behavior supports for individuals to maximize current living situation.
  • Checked facility for open windows, locked doors and malfunctioning smoke detectors to maintain client safety.
  • Developed treatment plans based on client mental and physical conditions.
  • Observed and reported changes in client appearance, behavior or ability to work toward treatment plan goals.
  • Developed educational and therapeutic groups to foster participants' independence and social skills.
  • Presented case history material to review and discuss with other staff members.
  • Interacted with families and therapists to inform each party of client's progress within treatment program.
  • Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Performed duties following safety requirements and emergency protocols.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Implemented daily treatments for patients.
  • Improved patient care by communicating with patients' physicians.
  • Led patients in individual, family, group and marital therapy sessions.
  • Executed appropriate risk-assessment and mitigation strategies.
Education and Training
Associates : Human Services, Expected in 05/2013
-
Middlesex Community College - Middletown - Middletown, CT
GPA:
Status -
High School Diploma: , Expected in 06/1993
-
Meriden High - Meriden, CT
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Middlesex Community College - Middletown
  • Meriden High

Job Titles Held:

  • Personal SupportAssistant/Companion Aide
  • Personal Support Coordinator
  • Skills Trainer
  • Mental Health Worker 1

Degrees

  • Associates
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: