Self-directed and resourceful Medical Assistant with 6 years' hands-on experience in providing direct patient care while managing the front desk and clerical operations of a busy Healthcare setting.
Skills
Charting expertise
Documentation procedures expert
Clinical Procedures
Medicine Administering
Patient Education
Medical terminology knowledge
Data entry
Client relations
Medical records management
Patient Scheduling
Experience
01/2017 to Current
Personal Shopper/ Delivery DriverInstacart － Santa Clarita, CA
Present customers with receipts for delivered items.
Met with incoming customers and provided immediate assistance.
Resolve customer complaints and adjusted orders.
Delivered customer orders to home and places of business within established time frames.
Met and surpassed productivity targets and quality standards.
Work flexible schedules to accommodate changing customer.
Serve customers in a prompt, courteous and friendly manner.
Consistently receive a 90% rate of customer satisfaction.
12/2016 to 05/2017
Delivery DriverPostmates － Studio City, CA
Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Obtained signatures needed to complete and process all paperwork in a timely manner.
Handled merchandise in accordance with product handling standards.
Operate motor vehicles for a safe and efficient manner .
08/2003 to 12/2010
Front And Back Office Medical AssistantSalud Family Medical Clinic － Los Angeles, CA
Recorded patients medical histories, vitals such as blood pressure, pulse and temperature
Prepared examination rooms properly prior to patients' arrival
Ensured required brochures and pamphlets were available to patients.
Organized, updated over 200 patient charts
Performed various administrative duties, including data entry and document preparation.
04/2003 to 06/2004
Medical Assistant ExternshipDr.Gilbert Rosales － Pacoima, CA
Recorded patients' medical history and test results in medical records.
Evaluated patient care needs, prioritized treatment and maintained patient flow.
Obtained vitals for a floor of 25 patients per shift.
Organized, updated and maintained over 200 patient charts.
Education and Training
High School Diploma: Medical Office ManagementICDC College － Van Nuys, CACoursework in Health Services Administration.
Medical Assistant and PhlebotomyIntercoast College － Burbank, CACoursework in Community Health
Skills
Detail-oriented Multi-tasking . Medical terminology Charting and record keeping Excellent interpersonal skills
