Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic and organized individual recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

  • Sales proficiency
  • Sales Goals
  • Customer Relations
  • Stocking and replenishing
  • Product Knowledge
  • Training and Development
  • Order picking and processing
  • Product packing
  • Merchandising
Work History
04/2021 to Current Personal Shopper Bloomingdales | Wayne, NJ,
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consulted with customers on food selections and custom order requests.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Tracked substitutions and informed customers of changes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
12/2020 to 03/2021 Package Handler Berry Global Group Inc. | Brookville, PA,
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Prevented load shifting or damage by using bracing and strapping techniques.
Expected in 05/2021 | Music Media Norfolk State University, Norfolk, VA GPA:
Expected in 06/2019 High School Diploma | Indian River High School, Chesapeake, VA GPA:

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Resume Overview

School Attended

  • Norfolk State University
  • Indian River High School

Job Titles Held:

  • Personal Shopper
  • Package Handler


  • High School Diploma

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