LiveCareer-Resume

personal shopper resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Accomplishments
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 4 in the development of down stacking carts.
Skills
  • Accurate money handling
  • Sales proficiency
  • Customer Relations
  • Delivery management
  • Product knowledge
  • Online ordering familiarity
  • Point of sale operation
  • Product and service sales
  • Store opening and closing
  • Guest seating arrangements
  • Cash Handling
  • Basic math
Work History
Personal Shopper, 09/2020 to 05/2021
Meijer, Inc.Fairfield, OH,
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Loaded and unloaded orders at customer's homes or locations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
Deli Associate, 03/2018 to 06/2020
SpartannashEast Jordan, MI,
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Created appealing food arrangements for party trays and specialized orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Waitress, 01/2017 to 08/2019
Monarch Casino Black HawkReno, NV,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared specialty desserts for customers for special occasions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Greeted new customers, discussed specials and took drink orders.
Education
Associate of Science: General Literature , Expected in 05/2023 to Baton Rouge College - Baton Rouge, LA
GPA:
High School Diploma: , Expected in 05/2020 to Central High School - Baton Rouge, LA
GPA:
Affiliations
  • Society of Human Resource Management
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • American Marketing Association

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Resume Overview

School Attended

  • Baton Rouge College
  • Central High School

Job Titles Held:

  • Personal Shopper
  • Deli Associate
  • Waitress

Degrees

  • Associate of Science
  • High School Diploma

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