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Personal Lines Insurance Agent Resume Example

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PERSONAL LINES INSURANCE AGENT
Career Overview

Highly enthusiastic customer service professional with 20+ years client interface experience.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Telephone inquiries specialist
  • Adaptive team player
  • Many Computer programs
  • Customer Service
  • Data collection
  • Data entry
  • Filing
  • Letters and Memos
  • Reading Comprehension
  • Spreadsheets
  • Telephone skills
  • Type 60 WPM
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding insurance operations, product, promotions and orders.
  • Database Maintenance
  • Assisted in the managing of the company database and verified, edited and modified members' information.
  • Performance
  • Awarded for Productivity in data entry skills
  • Awarded for Accuracy in data entry skills
Work Experience
10/2004 to Current
Personal Lines Insurance AgentLG Edwards Insurance Agency - City , STATE

Managed quality communication, customer support and product representation for each client; Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax; Greeted incoming customers; Answered the telephone; Accepted and posted insurance payments; Processed incoming and outgoing mail; Created new files; Processed company day-end reports on the computer; Assisted with paper and electronic bank deposits.

Educational Background
1995
High School DiplomaPasco High School - City, State, US

Coursework in Business Administration and Organizational Development

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

66Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Pasco High School

Job Titles Held:

  • Personal Lines Insurance Agent

Degrees

  • High School Diploma

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