Highly enthusiastic customer service professional with 20+ years client interface experience.
Managed quality communication, customer support and product representation for each client; Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax; Greeted incoming customers; Answered the telephone; Accepted and posted insurance payments; Processed incoming and outgoing mail; Created new files; Processed company day-end reports on the computer; Assisted with paper and electronic bank deposits.
Coursework in Business Administration and Organizational Development
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