, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Sharp Legal Assistant offers administrative support for prominent law firm to enhance office productivity. Delivers quality legal services to clients by providing administrative assistance to attorneys and working collaboratively in team-oriented environment. Performs duties within scope of authority and training and in compliance with policies.
Skills
Office management
Knowledge of copyright law
Travel and event coordination
Customer relationship management
Legal research and writing
Database management
Court reporting
Case management
Troubleshooting complex problems
Member of the National Association of Legal Assistants
Experience
10/2013 to 10/2015Personal Legal Assistant to the Senior PartnerMarriott Vacations Worldwide | Galloway, NJ,
Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
Participated in client interviews, observed questioning process and took notes to document information.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Produced well-researched and articulate legal briefs, pleadings and statements.
Filed pleadings and required paperwork with court clerk according to strict deadlines.
Handled all telephone calls, meeting plans and conference organization requirements.
Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Fostered positive public attitudes towards firm by engaging in community outreach.
Enhanced trial proceedings by organizing evidence and scheduling witnesses to optimize case preparation for successful outcomes.
Oversaw legal team appointments, hearing and depositions schedules.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Assisted in elements of civil litigation, including initiating and responding to claims, gathering and presenting evidence and client counseling.
01/2011 to 01/2013Assistant Front Office ManagerSunflower Pattaya Resort | City, STATE,
Guided and led office staff to optimize service delivery to employees and customers.
Reported potential safety issues with facility, operational procedures or staff behaviors to protect guests and personnel while minimizing legal liability.
Coached and counseled employees to enhance performance and eliminate process lags.
Maximized revenues and profits by eliminating inefficiencies and building customer loyalty with exceptional support.
Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
Supported office document needs, including scanning documents and routing business correspondence.
Efficiently organized resources and staff necessary to handle any requirements and maintain strong service levels.
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
10/2009 to 10/2010Guest Service Agent ( GSA ) Mercure Hotel | City, STATE,
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
Handled payment processing and provided customers with receipts and proper bills and change.
Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
Monitored reservations to track incoming parties and special events.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
03/2004 to 03/2007Property Registration OfficerThe Pattaya City Hall | City, STATE,
Asked various questions from clients to obtain the information necessary for paperwork.
Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
Assessed methods of payment for services, initiated processing and made referrals to specialists for financial options.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Education and Training
Expected in 12/2000High School Diploma | Saint Paul Convent Hight School , Surasak Sriracha , Thailand GPA:
Expected in 01/2008GED | Ka Sets Art Of New Technology , Sattahip Chonburi, Thailand GPA:
High vocation certificate in computer use for business of technology
Expected in 03/2010BBA | Business ManagementRajhapat Rajchanakarin University , Chachrengsao Chonburi, Thailand GPA:
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