To obtain a position as an administrative assistant using my skills, knowledge and professionalism.
Personal Injury Legal Assistant April 2016 to August 2016The Law Offices of Mark P. Jones － Columbus, GA
Communicated with medical facilities to update client's medical treatment
Signed up new clients and provided them with information regarding the course of their case
Screened calls, updated clients with the status of their case
Ordered and maintained a log of all medical records and bill requests from providers
Domestic Paralgeal August 2014 to April 2016The Law Offices of Mark P. Jones － Columbus, GA
Prepared complaints, pleadings, settlement agreements and child support worksheets using Microsoft Word and Excel.
Performed extensive client contact
Organized and maintained files
Assisted clients in complying with discovery procedures
Filed all documents with the e-filing system within the State of Alabama
Communicated with opposing counsel, courts and clients via email, phone and written communication
Assisted attorneys in preparing for all depositions, hearings and mediations
Trained the new Domestic Paralegal in all aspects of the position while transitioning to the Personal Injury department
Senior Support Specialist April 2012 to June 2014The Eichholz Law Firm, P.C － Savannah, GA
Employee of the Month, January 2014
Medical Records: Verified medical authorization monitored and responded to all records requests from initial request through retrieval and delivery to assigned case manager, maintained records availability in our case management software, corrected and communicated any problems according to established protocol.
Case Processing: Set up initial files including data entry and scanning of documents into case management software, sent letter of representation to insurance companies, retained and updated client files including medical records and bills.
Closed Files: Drafted and sent certified letters of disengagement to clients, managed and maintained all closed files to ensure the procedure was handled legally i.e.
certified letter sent with return receipt requested, scanned all documents pertaining to the closing of the files, closed the file in our case management system once I ensured all the necessary legal steps have been completed.
Performed other administrative duties as needed: maintained calendars back up receptionist duties and assisted clients.
Legal Receptionist/Assistant June 2010 to June 2011Law Office of Morris Fischer, Esq － Bethesda, MD
Maintained a multi-phone system, answered the call and directed to the correct person Greeted all clients and visitors Scheduled all appointments and updated the calendar accordingly Screened all potential clients before scheduling an appointment with the attorney Planned and scheduled all travel arrangements for the attorney.
Personal Assistant September 2003 to June 2010Pisces International － Washington, DC
Proficient in handling and forwarding correspondence and letters to local and international business partners and clients.
Organized and attended meetings and ensured the company owner was well prepapred.
Handled day to day errands, travel arrangements and scheduled meetings and appointments for the owner.
Paralegal Certificate : May 2012George Mason University
Associate of Arts : General Education , 2003Montgomery College － Rockville, MD
Administrative duties, case management, clients, data entry, insurance, legal, letters, phone system, receptionist, scanning, scheduling, travel arrangements, Microsoft Office Suite (Word, Excel and Outlook)