Personal Injury Case Manager resume example

Contagious respiratory illness assessment for sick employees.

Injury and incident case reporting for employees injured on the job.

Excellent communication and customer service provided for employees during times of illness and injury.

Monitor website for new customers.

Mental Health First Aide certified.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Supervised field crews to maximize quality and work efficiency.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Complied with safety protocols and enforced proper equipment and material usage.
• Delegated assignments based on plans, project needs and knowledge of individual team members.
• Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
• Evaluated team member strengths and assigned tasks based upon expertise and background.
• Maintaining and implementing OSHA compliance and safety measures on job sites.

• Performed cleaning and organization duties.
• Coordinated meals for all family members with focus on catering to dietary restrictions.
• Scheduled appointments for medical, dental and self-care needs.
• Managed financial operations for household of [Number] members.
• Planned youth activities to foster intellectual and emotional development.
• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Coordinated holiday parties, cocktail parties and small gatherings for household.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Assisted residents with daily hygiene and living tasks.
• Managed all intake and discharge paperwork and procedures for residents.
• Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
• Communicated with delegating nurse to coordinate and complete medical services.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Monitored children's play activities to verify safety.
• Established and maintained safe play environment for children.
• Encouraged children to be understanding and patient with others.
• Engaged with children on individual basis to build positive relationships.
• Helped children complete homework assignments and school projects.
• Promoted language development skills through reading and storytelling.
• Supervised children on playground to help develop physical and social skills.
• Developed games and activities using arts and crafts to support learning and verbal skills.
• Supervised children engaged in physical activity, learning and social skills with peers.

Managing inventory.

Managing 15 mechanics , their vehicles and tools.

Maintaining Safety regulations and communicating Safety regulations to the mechanics.

Ordering and receiving of inventory.

Managing communications between the office and the mechanics.

Customer service and complaints.

Creating a safe and productive work environment.