Polished and dedicated representative experienced with daily transactions, special products and fraud prevention. Satisfy customers with knowledgeable and fast service, consistently retaining customers and adding new accounts, skilled at meeting customer needs with expert banking support. Stays on top of demands in fast paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Offering more than 3 years of progressively responsible customer service experience with companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers. Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously. Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies. Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns. Bussed and reset 24 tables per shift, working efficiently to keep dining room and work areas clean. Greeted and maintained relationships with regular customers. Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences. Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers. Maintained customer satisfaction with timely table check-ins to assess
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