Organized and dependable banking professional who excels at processing high volumes of error-free transactions and meeting scorecard goals in fast-paced financial environments.
Maintained up-to-date knowledge of store
policies regarding payments, returns and exchanges.
Cross-trained and provided back-up for other customer service representatives when needed.
Achieved high sales percentage with consultative, value-focused customer service approach.
Resolved product issues and shared benefits of new technology.
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