personal banker resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Good knowledge in manual and automation testing of Client-Server and web based application.
Good knowledge and experience of various methodologies such as waterfall, agile and scrum.
Knowledge and experience in preparing , developing, reviewing and executing Test Script based on business requirements.
Good knowledge of Smoke Testing , sanity Testing , Regression Testing, System testing and user Acceptance Testing.
Knowledge and work on defect tracking tools like Jira and ALM Quality center.
Knowledge and work on Writing Test cases based on user stories in Jira Zapphyra plugin.
Good knowledge of how SDLC (Software development life cycle) works.
Good knowledge of Bug life cycle and STLC.
Good at creating automation test Script , using test scenarios by using Selenium java.
Good knowledge in java OOP concept required for Selenium framework.
Knowledge of BDD ( Behavior driven frame work ) Using Selenium with Cucumber.
Good knowledge of page object model to create object driven frame work.
Knowledge of Maven , Git and GitHub and Jenkins.
basic knowledge of SQL .
Skills
Methodologies: Agile/ Scrum, waterfall SDLC, STLC
Bug Tracking Tools: Jira, HP ALM Quality center
Testing Tool: Selenium Web Driver, Cucumber, Jenkins, Post man.
Language: Java
Artifacts: Test Strategy, Test Cases, Test Plan, RTM, Test summary report Bug report.
Data Base: MySQL
MS Office Tools: MS world, Excel, Outlook and Team.
Professional Experience
Personal Banker, 04/2022 - Current Citizens National Bank – Sevierville, TN,
Assisted customers with setting up or closing accounts, completing loan applications , Credit cards and signing up for new services.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
Attend different meetings and participates multichannel calls.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
Relationship Banker, 03/2021 - 08/2021 First United Bank & Trust Co – Seminole, OK,
Worked with clients to address and respond to client and partnership management issues.
Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
Backed up teller team by handling needs of new and existing customers at main counter.
Presented new and additional products and services to existing customers.
Conducted needs-based conversations to identify customer credit, deposit and investment requirements.
Made introductions to partners to help meet customer's broader financial needs.
Brand Ambassador/Salesperson, 09/2013 - 02/2021 Bloomingdale's Department Store – City, STATE,
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science: Computer Science, Expected in - Preston University - I, GPA: Status -
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