I have had a career in banking for over 20 years.
My area of expertise includes all branch operations, business development, customer service, new accounts, and sales of consumer loans & investments
Throughout the years in my banking career I have been consistent in surpassing productivity goals and my performance objectives. I manage time and priorities, exhibit strong communications skills and am able to resolve customer issue, make independent judgment calls with concern for protecting the financial institutions best interest.
My main competencies are cross-selling, team building, training, regulatory compliance, auditing, account management and client relations. I also am fluent in Spanish.
I am seeking a position with an organization where my skills and experience will have a valuable impact.
Exceptional customer service, Bilingual in Spanish, sales expertise, Team player, Strong work ethic, and flexible
At Fidelity Federal Bank, I was the number one in customer service rep for 3 consecutive years..
Also at First Federal bank, I was recognized #1 branch for achieving the highest customer service award by quality assurance mystery shopper
I have my license for Notary Public and Life and Health insurance.
Member of Kiwanis club of Culver City.
Treasure of Kiwanis club of Culver City 2003-Present
Volunteer for Fiesta La Ballona 2003-Present
Volunteer for Playa del Rey Elementary School 2005-Present..
collect sports memorabilia,
accounting, attention to detail, budget, business development, business developer, clerical, coaching, Credit, clients, customer service, equity, filing, hiring, Human Resource, investments, leadership skills, Lotus, marketing, market, meetings, Excel, office, Outlook, PowerPoint, Word, operations management, performance reviews, problem solver, Quality Assurance, Sales, Self-motivated, seminars, supervising, supervision, team player, answering phones, typing
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