Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice. I am dedicated to my family and my job .
Skills
Customer satisfaction
Financial strategy management
Rapport building
Sales growth
Dental staff support
Exam room setups
Sterilization techniques
Disinfecting rooms and equipment
Taking X-rays
Patient schedule management
Oral X-Rays
Chairside assistance
Patient records gathering
Oral Healthcare
Money Handling
Money Management
Currency and coin counter
Debt and credit management
Excellent communication skills
Friendly
Approachable
Reliable
Strong work ethic
Energetic
Experience
10/2019 to Current
Personal BankerHsbc – Milpitas, CA,
Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Processed 100 + transactions per day, including money transfers, deposits and withdrawals.
Expanded customer relationships by maintaining regular follow-up processes and rapport.
Ordered supplies and materials to secure inventory and sensitive and propriety items.
Increased teller efficiency by developing and implementing improved service methods
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Processed invoices and checks and maintained daily cash logs and deposits.
Examined checks for identification and endorsement.
Developed highly productive teams to support branch operations and cultivate customer satisfaction.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
03/2012 to 10/2019
Server Trainer99 Restaurants – Attleboro, MA,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Provided exceptional service to high volume of daily customers.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Collaborated with host, bus person and cook to serve up food and beverage options.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Trained new employees to perform duties by showing how to serve and maintain the duties the job entitled
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Monitored customer movements and quickly cleared empty tables for future customers.
Entered customer food orders into computer system.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
Multitasked effectively to deliver menu items to guests in timely manner.
Bussed tables and removed unnecessary items to facilitate positive experiences.
Developed training program to improve menu knowledge of new hires.
Resolved guest issues related to food quality, service times and incorrect orders.
02/2018 to 03/2018
Dental AssistantAtlantic Health System – Paramus, NJ,
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on treatment procedures and post-procedure home care.
Laid out dental instruments and equipment before procedures.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Selected and prepared tools used for procedures by sanitizing and arranging.
Improved operations by working with team members and customers to find workable solutions.
01/2010 to 01/2012
Dental AssistantBanner Health – Tucson, AZ,
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on treatment procedures and post-procedure home care.
Laid out dental instruments and equipment before procedures.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Selected and prepared tools used for procedures by sanitizing and arranging.
Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in to to
: Dental Assisting Dental Care Toledo - Toledo, OH GPA:
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