Seeking to build a long term career as a Medical Coder in a health care facility, where I can contribute to the facilities mission, vision and values. I have a strong work ethic. I work well with others. I can work efficiently on my own. I have a willingness to learn, and I have the ability to adapt and learn quickly.
Certified in ICD-9
Certified in Medical Term
Certified in Anatomy
Certified in HCPCS
Personal BankerBank of America – Southfield, MI
Provide superior customer service everyday, by bringing personal integrity to work, by upholding the highest standards of ethical and professional conduct.
Routinely work with customers and small business clients, to build and deepen relationships by uncovering financial needs.
Met and exceeded customer and small business clients customer goals at a rate of 30 per month, with the utmost accuracy and highest ethical standards.
Precisely completed account opening and account maintenance with operational excellence and accuracy.
Proactively manages risk in every business, product, service transaction.
Consistently adhere to guidelines, policies and procedures.
Stays informed of key priorities and business updates by regularly attending market meetings, workshops, and continuing compliance training.
09/2002 to 12/2004
Personal BankerBestBank – Farmington Hills, MI
Provided excellent customer service experience during face to face interactions.
Maintained a strong focus on customers needs.
Resolved customer issues in a timely and courteous manner, 24 hr turnaround time.
Effective verbal communication skills.
Made sure all customer information is documented and kept confidential.
TellerComerica Bank – Southfield, MI
Consistently seek to delight the customer by providing exceptional professional treatment.
Provide customers undivided attention to meet their needs.
Ensured accurate and timely processing of their transactions.
Achieved 100% accuracy of referral goals of 5 per week.
Proactively assess and maintains risk.
Moves quickly to serve customers, while using a positive and genuine tone.