LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes problem solving knowledge and expansive experience in customer service.

Skills
  • Banking
  • Loans
  • Financial Product Knowledge
  • Financial Advisement
  • Financial services
  • Branch management
  • Teller auditing
  • Relationship building and management
  • Loan application expertise
  • Cash Handling
  • Client relationship management
  • Night and safe deposit procedures
  • Spanish speaking
  • Accounting systems and software
  • Microsoft applications
  • Working as a team
Education
Mercer County Community College Trenton, NJ, Expected in 12/2021 Associate of Science : Business Administration - GPA :
Mercer County Technical Schools Trenton, NJ Expected in 06/2015 Associate of Arts : Automotive Technology - GPA :
Nottingham High School North Hamilton, NJ, Expected in 06/2015 High School Diploma : - GPA :
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7 staff members.
  • Collaborated with team of 8 in the development of customer service.
  • Delegate daily task and conduct morning huddles
Work History
Osb Community Bank (Osbcb) - Personal Banker
Brooklyn, MI, 05/2018 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • NMLS
  • Attend training on quarterly basis that helps keep up to date with any regulatory mandate.
  • Assisted customers with business needs including deposit account and credit.
  • Top performer with feedback surveys taken by clients on daily basis
Vacasa - Lead Teller Operations Specialist
Ithaca, NY, 12/2017 - 05/2018
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Carried out day-day-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Onboarded new temps by entering into software and setting up in time clock.
  • Created work schedules for all tellers.
  • Conducted Shipment operations for cash being received and shipped from the branch.
  • Atm certified to pull Atm deposit and load Atm with cas.
Bangor Savings Bank - Teller
Skowhegan, ME, 11/2016 - 12/2017
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Desert Lumber And Truss - Installer
Las Vegas, NV, 12/2015 - 08/2016
  • Installer of Hydraulic parts and electrical components to build Roll Off trucks like dump trucks and containers.
  • Operated tools, equipment and machinery according to safety standards.
  • Fixed broken PTO equipment using Hydraulic replacement tools and educated co-workers on proper use to prevent future mishaps.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Laid out materials and system components to prepare for installation.
  • Routed electric cables and set controls from the cabin to rear end of the truck.
  • Installed brake lights, turning signals, and warning sirens.
  • Welding
Penske Automotive Group - Express Technician
Darien, CT, 01/2014 - 10/2014
  • Provided customer service and preformed maintenance for vehicles at the Dealership including oil changes, tire balance and mount, multi-point inspection, and tire rotation.
  • I helped clients understand what their vehicle needed and discussed pricing to come up with a plan to service vehicle in timely manner.
  • Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
  • Connected callers with appropriate professional, department or business.
  • Translated for Spanish speaking customers.
Additional Information

I'm OSHA certified for safety in a workplace.

Currently enrolled at Mercer County Community College.

I graduated from Mercer County Technical schools.

I'm a Notary through the State of New Jersey.

Bilingual (Spanish & English)

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Resume Overview

School Attended

  • Mercer County Community College
  • Mercer County Technical Schools
  • Nottingham High School North

Job Titles Held:

  • Personal Banker
  • Lead Teller Operations Specialist
  • Teller
  • Installer
  • Express Technician

Degrees

  • Associate of Science
  • Associate of Arts
  • High School Diploma

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