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Performance Engineer Resume Example

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PERFORMANCE ENGINEER
Summary

Over 30 years of experience deploying various wireless telecom platforms/equipment across the US and abroad. Skilled in planning deployments, lab-testing procedures, and creating detailed MOPs/Playbooks so as to ensure successful, efficient rollouts without negatively impacting a customer's network.

Skills
  • Telecommunications Equip Deployment (vendors such as AT&T, Verizon, Sprint)
  • On-Site Software/Hardware Installation/Upgrade and configuration
  • Extensive technical writing experience (Technical MOPs and Test Plans)
  • Technical Support (24x7) and Troubleshooting (incl Outage Analysis)
  • Linux/Unix OS
  • Wireshark PCAP Analysis
  • Performance tools from Netscout, Irisview, SevOne, Teoco
  • CCNP/CCNA
  • AWS Solutions Architect Cert
  • Network Capacity Analysis
Experience
Performance Engineer | 07/2019 to Current
Company Name - City, State

Service Performance:

  • Monitored Verizon Network mobile user trends for specific application changes during COVID lockdown periods (changes in data volume, video streaming, resolution, latency, etc)
  • Conducted latency analysis as 5G is deployed

Optimization:

  • Tested/deployed/supported FOAs of new Optimization Platform
  • Coordinated Drive Testing efforts, to validate the TCP Optimization Goals in various cell site congestion levels and signal strengths
  • Designed Methods of Procedures and Test Plans for data collection/processing for a contracted drive test company.
Deployment Engineer | 06/2014 to 07/2019
Company Name - City, State

Deployment:

  • Deployed/supported a proprietary optimization solution in Verizon Wireless network to increase network capacity.
  • Established framework and processes for nationwide deployment and maintenance with full accountability for achieving zero downtime.
  • Authored detailed Methods of Procedures (MOPs) for contract employees to integrate, upgrade and operate all platform components.
  • Established Playbooks (step-by-step timeline) for each software upgrade, feature addition, and hardware growth, that clearly stated each task, team/company responsibility, network impact, and estimated duration.
  • Created dynamic Test Plans reflecting the specific hardware configuration in each of 51 Market Locations.
  • Lab-tested each software upgrade, feature and hardware growth before taking to FOA location
  • Slashed software upgrade duration from 3.5 hours to 1.5 hours with new test tools and automation scripts.
  • Led separate migrations of IPv4 and IPv6 customer traffic to be optimized within the platform of all 51 Markets within a 3-month period.

Coordination:

  • Managed up to 17 team contracted employees ensuring that all work was completed and successful.
  • Planned integration of new load balancer for capacity expansion without impacting existing network.
  • Prepared procedural reviews with each market in advance of software upgrades and hardware growth, explaining required traffic fail-overs, operations involvement, and timelines.
  • Developed and led training exercises for regional operations teams to support the newly-integrated platform once deployment was completed.
Deployment Engineer | 01/2005 to 01/2014
Company Name - City, State
  • Lead Engineer on several nation-wide rollouts of software and features for telecom providers such as Verizon, Sprint, and AT&T (2005 - 2014)
  • Supported and Deployed several International wireless telecom rollouts in various countries within Asia, South America, and Central America (1990 - 2005)
Support Engineer | 06/1987 to 01/2005
Company Name - City, State
  • Oversaw initial Analog Cellular Deployments and provided tech support for US regional wireless telecom providers (1987-1992).
Certifications
  • AWS Solutions Architect Associate - 10/2018
  • Alcatel-Lucent Network Routing Specialist I/II - 12/2009 & 09/2011
  • Cisco Cert Network Professional (CCNP) - 11/2006
  • Cisco Cert Network Associate (CCNA) - 11/2005
Activities and Honors
  • Distinguished Member of Technical Staff (DMTS) Appointment (Lucent Technologies - 06/1998)
  • Speaker at the University of Illinois ECE Seminar, lectured on "Deploying and Supporting a Wireless Switching Network" - 10/1999
Education and Training
Southern Methodist University - City, United States
Master of Science (MS)
Telecommunications
University Of Illinois At Urbana-Champaign - City, State
Bachelor of Science (BS)
Mechanical Engineering
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Resume Overview

School Attended

  • Southern Methodist University
  • University Of Illinois At Urbana-Champaign

Job Titles Held:

  • Performance Engineer
  • Deployment Engineer
  • Support Engineer

Degrees

  • Master of Science (MS)
    Bachelor of Science (BS)

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