pediatric icu tech patient safety companion resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Level-headed Professional with an outstanding work ethic and due diligence. Dedicated to providing quality customer service. Remains calm and effective in difficult and stressful situations. Excellent relationship-building, prioritization and time management skills. Committed to obtaining the highest level of satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with customers and maintain strong relationships. Excellent communication and interpersonal skills with people from diverse backgrounds and professionals.
Work History
Pediatric ICU Unit Clerk/Tech/One to One, 10/2019 - 03/2021 Nemours Children's Hospital – City, STATE,
Ensured safety- well-being of patients and managed unit flow between patients
Offered immediate assistance in critical emergency and routine paging situations to evaluate needs and deliver support
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records
Delivered outstanding oversite of care support in a critical care environment
Utilized EPIC software to manage and confirm patient data
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Transported patients between rooms and appointments or testing locations.
Checked supply availability and laid out instruments for patient rooms.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Bi-lingual Case Manager/Clerk Specialist, 08/2016 - 01/2018 County Of Gloucester – City, STATE,
Screened referrals and income eligibility documentation/input data to determine program eligibility-into prospect database using Government provided software
Provided case management services, counseling, education and life-skills training to diverse, at-risk prenatal population
Performed basic physical assessments of pregnant women, newborns and children
Performed health screenings/glucose testing for pregnant women and children
Worked with at risk Prenatal clients to understand requirements and provide exceptional care and service
Obtained and supplied information to local medical/social service agencies to provide best possible guidance to clients
Maintained and documented regular contact with clients, including visiting clients to discuss lead exposure in homes
Explained benefits to plan participants in easy to understand terms in order to educate each on available options and distribute benefits to participants accordingly
Bi-lingual Call Center Unemployment Ins. Examiner, 11/2001 - 02/2008 New Jersey Dept. Of Labor & Workforce Development – City, STATE,
Interviewed applicants and explained scope of different available benefits
Scheduled appointments with applicants to gather information and explain benefits processes
Inputted all gathered information and researched data on applicants into Government Software System using State Loops/UI software
Documented all communication with applicants and maintained records in database
Followed guidelines when reviewing applicant data to determine amount of eligibility for economic assistance
Managed processing of all benefits applications to release/payment of financial assistance
Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options
Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency
Reviewed applications for different aid programs and determined which qualification criteria for individuals
Educated customers on company systems, form completion, and access to services
Skills
Detail-oriented/Motivated
Effective communication skills
Leader/Team player
Bi-lingual in Espanol
Case assessment
Documentation and reporting
File and records management
Interviewing/fact finding
Records Management
Staff management
Operations oversight
Operations Support
Effective problem solver
Research and due diligence
Customer service
Education
High School Diploma: , Expected in 1999 - Vineland Senior High School - Vineland, NJ GPA: Status -
BLS/CPR: Life Support, Expected in 10/2019 - Pinnacle School of Health Careers - Turnersville, NJ, GPA: Status -
Associate of Science: Health Sciences, Expected in - Rowan College At Gloucester County - Sewell, NJ GPA: Status -
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