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payroll manager resume example with 16 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Payroll and Human Resource Manager with 15+ years’ experience in hands on full cycle Payroll and Human Resource Operations. Competency in streamlining and developing operations and processes within Payroll. Strong leadership abilities.

Skills
  • Excellent troubleshooting
  • Skilled at Microsoft Office, Word, Excel, PowerPoint, HRIS, SAP, ADP, SAGE, Viewpoint, Bullhorn, Kronos, Paylocity and PeopleSoft
  • Excellent written and verbal communication skills
  • Strong analytical, problem-solving, and multitasking
  • Ability to work in fast-paced, high volume environment
  • Data entry
  • Excellent understanding of multi-location payroll and taxes
  • Payroll auditing
  • New hire processing
  • Report writing
  • HR support
  • Excellent implementation skills
Work History
10/2020 to Current Payroll & Human Resource Manager Abm | Elwood, IL,
  • Main point of contact for full cycle payroll of up to 600 employees and human resources management including development of employees
  • Efficiently manage day to day payroll operations: timecards, sick time, vacation, on boarding, W2, 401k, Garnishments, reconciliation, clean up of overpayment of wages, audit and more
  • Communicate affectively with Labor Relations Representatives
  • Set up full cycle operational procedures of Human Resources
  • Respond to employee questions and requests for information in timely and knowledgeable fashion.
  • Processed new hire paperwork and documents.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Improved customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
05/2018 to 03/2020 Payroll Supervisor Build-A-Bear | Groveport, OH,
  • Responsible for full-cycle payroll processing using Paylocity and ADP software systems
  • Track and update salaries, benefits, garnishments, 401k, leaves, deductions, taxes, new hires, terminations and third party payments for over 600 employees
  • Balances payroll accounts
  • Audit
  • Resolve all timekeeping and employee-related payroll issues
  • Respond to complex employee inquiries that require detailed explanation or interpretation using extensive knowledge of established guidelines, policies and procedures
  • Research wage and payroll regulation to ensure compliance in all states
  • Perform HR duties such as on-boarding, employee advocacy, and conflict resolution
  • Monitor employee productivity and provide constructive feedback and coaching
  • Perform other assignments and special projects as requested
  • Ongoing training for National FPC and CPP certifications
06/2005 to 05/2018 Payroll Account Manager Paychex | Auburn, ME,
  • Responsible for full-cycle payroll processing using specialized Wells Fargo proprietary software
  • Manage quality communication, customer support and product representation for each client
  • Responsible for managing and retaining a client base of up to 260 high-value accounts
  • Knowledge of prevailing wage laws, union deductions and fringe benefits
  • Track and set up time-off accruals for vacation and sick time Set up new hires, child supports, garnishments, 401k's and various other pension plans in the system
  • Submit Certified Payroll reports for contractors and government funded construction projects on a weekly basis
  • Provide advanced technical support for PC and online payroll users Process payroll for over 100,000 employees nationwide
  • Investigate inquiries from federal, state and local tax and government agencies and unemployment insurance departments
  • Process manual, bonus and final checks with special tax situations
Education
Expected in to to ASSOCIATE OF ARTS: SCIENCE WALNUT CREEK | Carrington , , GPA:
Accomplishments
  • Center top performer Availability goal- 80% result 96% , Accuracy goal- 80% result 95%

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Resume Overview

School Attended

  • Carrington

Job Titles Held:

  • Payroll & Human Resource Manager
  • Payroll Supervisor
  • Payroll Account Manager

Degrees

  • ASSOCIATE OF ARTS: SCIENCE WALNUT CREEK

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