• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Payroll Manager
Please provide a type of job or location to search!
SEARCH

Payroll Manager Resume Example

Love this resume?Build Your Own Now
Professional Summary
Payroll Manager adept at building consensus amongst staff and creating an involved workforce. Fosters an environment of teamwork and continued growth and development across all functions. Detail-oriented Payroll associate with excellent analytical skills and experience with payroll administration.
PAYROLL MANAGER
Skills
  • Conflict resolution
  • Collaborative team member
  • Multitasking
  • Interviewing

Employee coaching

Performance Management

Talent Management

Customer Service

Work History
Payroll Manager, 01/2013 to Current
Accor Hotels – Wailea , HI
  • Conducted monthly one on ones with associates.
  • Developed associate talent.
  • Manages client escalations and problem resolution.
  • Developed mentor program.
  • Coached and gave feedback regularly.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
  • Identified individual development needs with appropriate training.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Fostered an environment which encouraged continual process improvements.
  • Devised and published metrics to measure the organization's success in delivering world class customer service.
  • Consistently conducted interviews for potential talent in the payroll department.


Regional Payroll Team Leader, 01/2011 to 01/2013
Build-A-Bear – Saint Louis , MO
  • Supported payroll team with mentoring and guidance.
  • Ensures every payroll was processed by check date deadline.
  • Manages client escalations and problem resolution.
  • Partners with other departments regarding client questions/escalations/payroll processes and procedures.
  • Conducts weekly payroll meetings on a rotating basis with the other team leads.
  • Runs weekly/monthly phone stats reports for payroll team.
  • Monitors and keeps track of daily/weekly tasks for payroll team.
  • Processes payroll for 3 complex clients.
  • Solved unresolved customer issues.
  • Facilitated inter-departmental communication to effectively provide customer support.

Regional Payroll Technical Specialist, 01/2008 to 01/2011
Banner Health – Tucson , AZ
  • Supported payroll team with mentoring and guidance.
  • Tested products for new releases which included quick calc.
  • Processed daily payroll status reports to ensure no payrolls went unprocessed by payroll dept.
  • Created SOP for ADP TS commuter benefits for Northeast Region.
  • Audited the local tax report weekly for Northeast region.
  • Assisted in PTO research and troubleshooting.
  • Supported CTS department for 1 year.

Payroll Supervisor, 08/2008 to 08/2009
Sonepar Usa – Monroe , OH
  • Supervised payroll team to ensure proper processes and compliance were followed.
  • Identified team training needs and coordinated service delivery.
  • Processed payrolls for over 20+ clients.
  • Facilitated and coordinated W2C and Amendment processing.
  • Maintained client interaction and problem resolution.
  • Updated manager regarding potential client service issues for proactive treatment.
  • Assisted PSR to provide timely resolution of payroll edit and billing errors.
  • Provided performance planning and assessments to employees through Stars.
  • Coordinated training for associates.

Senior Payroll Representative, 01/1999 to 01/2002
ADP Totalsource – City , STATE
  • Ran payrolls in Payplus payroll system until conversion to Hrizon in 2004.
  • Uploaded direct deposit file at the end of each day.
  • Printed out payroll checks/paperwork for delivery.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems timely.
  • Oversaw the day-to-day processing of payroll for multiple clients in accordance with FLSA.

Office Manager, 01/1990 to 01/1999
McDevitt Transportation – City , STATE
  • Processed payroll for 20 associates.
  • Posted accounts receivables, cash receipts, daily bank deposits, accounts payable, signed checks, invoiced customers.
  • Performed fuel tax reporting, registering/permitting trucks.
  • Corresponded with customers and vendors with questions and issues effectively.

Education
Associate of Science: Accounting, 1984
Hesser College - City, State
Accounting
Bachelor of Science: Accounting/Finance, Current
Southern New Hampshire University - City, State
Affiliations
Women in Leadership
Certifications
Certified Payroll Professional
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Hesser College
  • Southern New Hampshire University

Job Titles Held:

  • Payroll Manager
  • Regional Payroll Team Leader
  • Regional Payroll Technical Specialist
  • Payroll Supervisor
  • Senior Payroll Representative
  • Office Manager

Degrees

  • Associate of Science : Accounting , 1984
    Bachelor of Science : Accounting/Finance , Current

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Fiscal-Supervisor/Payroll-Manager/Bookkeeper-resume-sample

Fiscal Supervisor/Payroll Manager/Bookkeeper

Siemens Energy

Indianapolis , IN

Assistant-Payroll-Manager-resume-sample

Assistant Payroll Manager

Dana-Farber Cancer Institute

Londonderry , NH

Bookkeeper/Payroll-Manager-resume-sample

Bookkeeper/Payroll Manager

Lyft

Dunstable , MA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.