payroll manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

20+ years with Accounting, Multi-State Payroll and HR experience. Detail oriented, excellent analytical skills, highly responsible, organized, fast-paced and self-motivated. Oversees and manages payroll processing for 2000+ employees globally on a weekly, bi-weekly and semimonthly basis. Expertise in developing, implementing, and fine-tuning operations policies and internal controls. Experience managing payroll department within large multi-state companies, including responsibility for and in-depth functional knowledge of payroll/payroll tax processing, internal/external audits, issue resolution, garnishments and research of payroll tax and wage/hour requirements.

  • Proactive and Focused
  • Compliance Assessment
  • Work Planning
  • Financial Resource Management
  • Service-Oriented
  • Decision Making
  • Time Management
  • Problem Anticipation and Resolution
  • Attention to Detail
Work History
01/2019 to Current
PAYROLL MANAGER Accor Hotels Berkeley, CA,
  • Direct management and execution of Payroll, utilizing current systems, and Oracle Cloud Platform.
  • Manage preparation and dissemination of weekly, bi-weekly and Semi-monthly multi-state payroll 2,000+ union and non-union employees.
  • Ensure payroll processing of new hires and terminations are accurate and timely.
  • Communicate actively with Operations, HR and Finance to review cross-departmental impacts of payroll process and financial posting.
  • Coach staff on communication with internal and external clients.
  • Ensure all applicable federal, state and local taxes, garnishments, employee benefit contributions, union dues etc.
  • Are properly withheld.
  • Serve as liaison with other departments in resolution of payroll issues.
  • Partner with HR and benefits in aligning and implementing ongoing process improvement and best practices for payroll and benefits.
  • Manage and act as subject matter expert for all payroll related systems specifically HRIS- Oracle Cloud, including time and labor (Kronos Workforce Ready) systems.
  • Perform payroll systems monitoring and auditing as required.
  • Support management of mapping and automatic feed of payroll general ledger accounts such as taxes, child support, levies, garnishments, employee benefits contributions, etc.
  • Ensure accurate and timely payment of residuals.
  • Lead Managers in providing quality service to department and organization.
  • Responsible for successful leadership and management of department according to strategic direction.
  • Facilitate Identification, assessment, and communication of internal and external issues that affect department.
  • Ensure that operational activities and team indicators of department meet expectations of its employees, clients, and align with organizational strategic initiatives.
  • Oversee planning, implementation, execution and evaluation of special projects.
  • Including Payroll conversions, mergers and acquisitions.
  • Promote adequacy of staffing and services for identified and assigned populations.
  • Manage direct reports of staff within department to accomplish results through on-boarding, training, development, performance management, and recognition.
  • Facilitate technology resources and tools to engage team to work efficiently and accurately.
  • Coach and mentor staff; assist in difficult situations when needed.
  • Create and manage internal opportunities for growth including succession planning within department.
  • Ongoing refinement of department goals, priorities and initiatives.
  • Identify opportunities to standardize and/or create efficiencies of delivery of services.
  • Promote collaboration with all disciplines and improve communication and collaborative process.
  • Identify and lead department PI initiatives.
  • Oversee collection of data and creation of reports for accounting and other outside sources.
11/2017 to 01/2019
  • To deadlines.
  • Flexibility and adaptability in performing work duties, Support long term strategy with VP/GM and determine future opportunities to integrate processes to SPG execute a continuous improvement strategy.
  • Responsible for managing the Hickory Corporate Office Facility of on-site (100+) employee.
  • Create standardized process for launch of payroll services internationally.
  • Own relationship with all vendors, understanding each SLA; work collaboratively on improvements to processes and maintain optimal network of vendors; evaluate current vendors and implement regional solutions.
  • Manage process for new international payroll rollouts; coordinate required actions with senior management in HR, Legal, international accounting firms, and international tax agencies.
  • Manage payroll integrations and/or off boarding of payroll providers in mergers, acquisitions.
  • Identify and retain expert international resources as required to gain a thorough understanding of international payroll requirements and build required compliance processes as required.
  • Ensure accurate and timely payroll processing by division; determine best practices for validation process.
06/2000 to 11/2017
  • Remain current on all regulations involving payroll matter.
  • Oversee Recruiting for an outbound call center.
  • Enter All New Hire/ Terminations/Benefits.
  • Do monthly surveys for the DOL and State of NC.
  • Reviews payroll output and corrects errors as required.
  • Oversee annual HR and benefits training.
  • Directing and managing payroll organization for providing accurate and timely processing of payroll in Oracle Cloud HCM for ensuring integrity of financial accounting system.
  • Controlling all payroll processing objectives and team goals.

*Establishing requirements for the internal control and procedures for protecting the assets of the company and determining new procedures and controls for addressing the company’s growth.

  • Interacting on a regular basis with the senior management and external customers for integrating solutions that address the company’s goals.
  • Establish payroll strategy and vision for aligning with the shared services, zone consolidation and other corporate initiatives.
  • Support the payroll management for resolving all the payment issues with benefits, human resources, consultants, technical resources etc.
Expected in 1995 to to
Associates Degree: Business
Catawba Valley Community - Hickory, NC
Expected in 1990 to to
High School Diploma:
Catawba Valley High School - Conover, NC

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Resume Overview

School Attended

  • Catawba Valley Community
  • Catawba Valley High School

Job Titles Held:



  • Associates Degree
  • High School Diploma

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