Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Profile
Exceptional Payroll Administrator with an accounting background seeks to provide administrative, accounting and payroll support to an energetic human resources or finance department.  Highly experienced payroll, accounting, sales, marketing, and operations manager, with demonstrated experience in professional health services organizations, large retailing operations, and professional and amateur sports organizations.  Proven track record of delivering value and leadership in corporate payroll and accounting operations, retail merchandising operations, and professional sports organization operations.  Demonstrated standard of excellence and attention to detail and diplomacy.  Excellent negotiation skills and demonstrated ability to thrive in very diverse environments that include domestic and international settings.  Fluent in English and Spanish.
  • ADP knowledge and certification
  • Federal and state tax regulations in Puerto Rico
  • Record-keeping
  • I-9 documentation
  • Accounts payable
  • Accounts receivable
  • Forecasting
  • Proficient in computers, Internet software and Microsoft applications
  • Billing experience
  • Independent worker
  • Attention to detail
  • Bilingual; fluent in Spanish and English (speaking and writing).
  • Proficient in accounting software (Quickbooks, Peachtree and custom-designed proprietary payroll software)
Skills and Accomplishments
Willing to learn and adapt to new work environment 
Simplified payroll processing procedure decreasing processing time by 66%.
Successfully transitioned company from use of paper in payroll processing to automated payroll system within six months.
Successfully managed a $5M annual payroll of 9 geographical locations.
Oversaw compliance implementation of both, company specific and government mandates accounting controls and employee privacy requirements.
Successfully oversaw and led the relocation and expansion of basketball franchise assets.
Excellent planning, executing and implementing skills.
Excellent writing skills in both, English and Spanish
Demonstrated leadership implementing operational procedures and compliance to meet Company's goals and objectives.
Ability to work under pressure 
Ability to exercise a high degree of initiative and decision making
Analytical skills
Good interpersonal skills and teamwork oriented
Hands-on attitude
Payroll Manager, 08/2013 to 02/2016
Aegis Technologies GroupColumbia, MD,
Professional services company, operating 15 outpatient health centers for the provision of behavioral health and rehabilitation services.  Approximately 300 employees and $9 million in revenues in 2015.  Leading and overseeing a team of 6 region-based accounting managers for the successful execution of a bi-weekly payroll and tax operation for over 300 employees, using multiple payroll software systems.  Managed all aspects of a $5 million annual payroll for all hourly and salaried employees working in 9 different geographical locations.  Responsible for bi-weekly timecard reconciliations and adjustments, processing of required federal and state payroll tax deductions, authorizing and executing both paper check and electronic debits, executing quarterly estimated federal and state payroll tax payments, and conducting regular audits of financial statements.  Responsible for managing payroll management software system updates and deployment, and implementing compliance with both company-specific and government-mandated accounting controls and employee-privacy requirements.
Event Manager, Basketball Operations (2012 Season-2016 Season), 02/2012 to Current
Bridgestone CorporationGreen Bay, WI,
Professional Basketball Franchise of Puerto Rico’s Professional League (Baloncesto Superior Nacional, BSN). Annual operating budget of $1.5 million dollars.  Oversaw and led the relocation and expansion of basketball franchise, from Quebradillas to Manati, during the 2014 off-season, which included extensive planning, execution, and oversight of operations for the transfer of franchise assets, renegotiation of supplier and sponsor contracts, and implementation of new marketing operations.  Planned and coordinated basketball operations, as well as community-oriented events. Provided effective oversight and coordination of basketball match logistics, operations, merchandising, and sponsor activities, as well as primary liaison with BSN League senior officials on team community and charity events and activities.  Delivered outstanding performance and quality to team operations that resulted in increased team operating profit.
Store Manager, 10/2009 to 02/2012
Castro Business Enterprises - DBA National Guard ExchangeCity, STATE,
Management and operations company, under contract with the Puerto Rico National Guard, for the operation of all ten National Guard Exchange wholesale-club, tax-free retail locations in Puerto Rico.  Approximately 112 employees and $35 million in revenues in 2011.   Promoted to lead and oversee all daily operations at the highest selling, largest floor-space branch of a wholesale club retail chain.  Led a team of over 20 managers and associates responsible for all aspects of retail operations, including purchasing, profit-and-losses, inventory management, customer service, product marketing, and new product line selection.  Developed and implemented personnel and staffing strategies and payroll decisions.  Executed corporate initiatives and policies.  As the largest of 10-store chain, managed the co-located merchandise warehouse facility, frequently coordinating purchases for entire chain, and implementing shipping and distribution logistics for other nine stores.
Special Assistant to the President - BSN League Headquarters, 02/2008 to 10/2009
Baloncesto Superior Nacional (BSN)City, STATE,
Puerto Rico’s Professional Basketball League, consisting of 14 team franchises, over 200 professional players, and over $15 million in total revenues.   Conducted general management and oversight of the BSN League President’s office operations, including representing the President at league functions.  Successfully represented the President and performed decision making for league activities, including representation of league with sponsors, team owners, and suppliers.  Served as the lead liaison with league sponsors, including Jordan Brand, exclusive shoe and apparel sponsor of the BSN League.
Operations Manager – Men’s National Basketball Teams, 07/2007 to 10/2009
Puerto Rico National Basketball TeamCity, STATE,
Conducted effective management and coordination of all Men’s National Teams operating activities during international tournaments, including supervision of team’s staff, oversight of team operations (equipment, travel logistics, competition scheduling), media and public relations, player relations, marketing (team endorsements, sponsor relations), and financial activities (budget preparation, account payment, and financial reporting).  Tournament Schedule included: Bamberg Supercup, Bamberg-Germany; Alphos Cup, Maribor-Slovenia; FIBA Olympic Qualifier, Athens-Greece.
Bachelor of Arts: • Business Administration - Accounting, Expected in
University of Puerto Rico - Rio Piedras Campus, PR
Graduate courses towards MBA
Trainings and Seminars
Learning Advances Features and Tasks for ADP Workforce Now (Current Version); March 2016.
Learning More About Payroll Processing Tasks for ADP Workforce Now (Current Version); March 2016
Learning Year-End Processing Tasks for ADP Workforce Now (Current Version); March 2016
Sexual Harassment and Domestic Violence in the Workplace; 2012

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School Attended

  • University of Puerto Rico

Job Titles Held:

  • Payroll Manager
  • Event Manager, Basketball Operations (2012 Season-2016 Season)
  • Store Manager
  • Special Assistant to the President - BSN League Headquarters
  • Operations Manager – Men’s National Basketball Teams


  • Bachelor of Arts

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