Payroll Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

HRIS and Payroll Compliance Manager with 20+ years of experience in payroll operations including multiple, successful ADP, Workday, and Proliant HRIS/Payroll system implementations. History of meeting organizational goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Regulatory Compliance
  • EEO, ADA, FMLA, and FLSA Compliance SME
  • DOL Compliance Facilitation
  • Payroll and Garnishment Processing
  • Excellent Written And Verbal Communication
  • Process and Change Management
  • Project leadership
  • Root Cause Analysis
  • Reporting tools
  • Analytical and Critical Thinking
  • Attention to Detail
Work History
06/2019 to Current Payroll Manager American Hospital Association | Washington, DC,
  • Oversaw ADP implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand.
  • Researched and resolved barriers to successful system functionality, improving support and issue resolution.
  • Pulled from knowledge of technical industry and technological developments to drive IT deployments and regular system testing during production phase.
  • Documented processes to streamline setup, customization and maintenance.
  • Resolved implementation and operation issues with product manufacturers.
  • Routinely review/audit payroll documents to ensure that all SOX-based controls are adhered to including system access, segregation of duties, change management, approvals, and data backup.
  • Managed separation of previous vendor programs with managed service providers during system changeover.
  • Managed processing for 475+ employees resulting in 13,000 annual payments.
  • Directly supervise payroll coordinators and indirectly supervise 10 timekeepers
  • Processed payroll garnishments such as tax liens, creditor garnishments, and child support.
  • Liaised as dual member of HR management and accounting management team to develop streamlined ways to improve processes.
  • Serve as plan administrator for 401(a) and 457(b) retirement program.
  • Applied knowledge of regulations, employment law (including 207k FLSA exemption) and tax code ensuring compliance.
  • Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of HR policy change.
  • Conduct studies and submit recommendations for improving organization's HR accounting/compliance operation.
  • Direct HR compliance with generally accepted accounting principles and company procedures.
  • Streamline payroll efficiencies; eradicate inefficiencies
  • Organize and lead meetings with key stakeholders as needed to review project status and proactively mitigate potential challenges.
08/2016 to 06/2019 HR Operations Analyst - Payroll & Garnishments The Home Depot | City, STATE,

  • Oversaw Workday Reporting document development across project workstreams to create internal control statements per compliance and regulatory standards, using Pivotal Tracker for transparency.
  • Applied knowledge of regulations, employment law and tax code to keep payroll operations in compliance with applicable standards, generating paychecks for 400,000 weekly, bi-weekly, monthly, and contracted employees and workers in US, Canada, Mexico, Guam, and Puerto Rico.
  • Review and resolve complex garnishment issues and errors from automated garnishment intake platform (ADP SmartCompliance 2016-2018/Workday 2019).
  • Advise on complex garnishment questions/requests from internal customers and external agencies.
  • Monitored integrity of input into ADP and Kronos
  • Designed plans to improve operations and suggested changes to systems for overall organization.
  • Tested functional compliance of vendor systems during year-long Workday implementation process.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
10/2002 to 08/2016 HR/Administrative Services Manager McDonalds | City, STATE,
  • Implemented and managed cloud-based HRIS system to support payroll (generation and distribution), benefits administration, and internal communications regarding employee changes in orientation/training, food safety certifications, and open enrollment for benefits 8 franchised restaurant locations and upwards of 450+ wage earners.
  • Serve as employer and expert in EEOC/Department of Labor unemployment proceedings, worker’s compensation claims, and employer compliance.
  • Generate employee ACA, time accrual, and seniority tracking reports each pay period.
  • Maintain HRIS application data, serving as initial and often final contact for all human resource policy issues between managers and employees.
  • Oversee employer contribution account towards deductibles.
  • Resolved personnel and vendor issues.
Expected in Bachelor of Science | Organizational Leadership Albany State University, Albany, GA GPA:
Expected in 2011 Associate’s Degree | Business Management Darton College, Albany, GA GPA:
  • FPC Certification, American Payroll Association - 2021
  • CPP pending, American Payroll Association - 2022

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Resume Overview

School Attended
  • Albany State University
  • Darton College
Job Titles Held:
  • Payroll Manager
  • HR Operations Analyst - Payroll & Garnishments
  • HR/Administrative Services Manager
  • Bachelor of Science
  • Associate’s Degree