Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Experienced Account Manager with proven ability to meet and exceed client expectations, develop and expand professional partnerships, and deliver solutions important to company growth.
  • Strong interpersonal skills
  • Team building expertise
  • Customer-oriented
  • Exceptional customer service skills
  • Skilled multi-tasker
  • Strategic account development
  • Strong communicator
  • Skilled in MS Office
Work Experience
11/2014 to Current PAYROLL COORDINATOR, CENTRE OF EXCELLENCE Gestalt Community Schools | Memphis, TN,
  • Oversees daily payroll inquiries/issues from the USSA Northern region (20+ branches) branch managers and employees relating to the processing of ADP payroll information such as, PTO, banking, employment verification, and retroactive pay calculations.​  
  • Communicates all payroll related policies to the department; builds strong internal, external and cross-functional business relationships between corporate office and Northern region.
  • Works in conjunction with Human Resources department to ensure the integrity of payroll data including data related to new hires, terminations, and job transfers.
03/2013 to 07/2013 HUMAN RESOURCES CLERK Leaffilter North, Llc | Wausau, WI,
  • Screened, edited, and formatted job descriptions for positions offered within The Weather Channel's family of businesses; also edited and posted job announcements from The Weather Channel to third party sites including LinkedIn and Ad Exchanger.
  • Conducted preliminary phone interviews, handled travel arrangements to corporate headquarters for select TWC job candidates.
  • Responsible for HR file management and data organization via Sharepoint and Excel database management systems.
04/2011 to 2012 EVENT MARKETING MANAGER Lonza, Inc. | Mapleton, UT,
  • Developed and managed event marketing campaigns responsible for garnering over 400,000 impressions in a 3 month period for Coca Cola's Coke Zero product launch in 4 US markets.
  • Oversaw end to end event management process for Coke Zero brand launch programming including inventory management, payroll for event staff, on site training and management of events and trade shows, and leadership of post event wrap meetings with clients and staff.
  • Assisted in the writing, editing, and preparing of proposals meant to expand CSE business with new partners including the Boston Red Sox and Porsche.
01/2008 to 04/2010 CUSTOMER MARKETING ASSOCIATE II City Of Indianapolis And Marion County | Indianapolis, IN,
  • Consistently met or exceeded monthly monetary and product sales goals to high value BOA credit card holders
  • Successfully diffused multiple volatile situations, several of which resulted in the saving of high worth BOA accounts exceeding $750,000 in total overall worth.
07/2004 to 01/2007 PROGRAM MANAGER Foundation For Worldwise International Student Exchange | City, STATE,
  • Managed global WISE student recruitment events in South America, the Caribbean, and Europe for the company's J-1 Work and Travel Program.
  • Assisted in the expansion of WISE client partners gaining new partners in Bulgaria, Brazil, Poland, Ghana and Turkey over a two year span.
  • Extensive domestic and international travel to develop and maintain healthy relationships with stateside client sites  and international student exchange agencies abroad.
06/2001 to 03/2002 PROGRAM COORDINATOR Global Experiential Marketing Group | City, STATE,
  • Responsible for the concept design and management of event marketing campaigns for Sears, Philip Morris, and Chevrolet with collective worth of over $600K
  • Recruited, hired and trained program ambassadors for events around the country; handled contractual agreements and sponsorship dealings between contracted companies and event organizers; wrote copy for radio and television spots for event marketing activity.
  • MS Office Suite, Constant Contact,
  • Wordpress Publishing, Hootsuite, Facebook Site Page Management
  • Desktop Publishing Software: Photoshop, Paint.Net
Expected in Bachelor of Arts | Communication Arts GEORGIA SOUTHERN UNIVERSITY, Statesboro, GA GPA:
Minor in English
Coursework in Public Relations
Coursework in Marketing and Communications
Advanced Coursework in English Composition/Literature
Student Coordinator, SOAR New Student Orientation Program, 1995
Member, Southern Ambassadors High School Recruitment Team, 1995

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