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payroll clerk ii resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Payroll Clerk with less than one year of experience in payroll administration. Outstanding mathematics, verbal and written communication skills with expertise in SDS and Microsoft Office.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Numeracy Skills
  • Examining Information
  • Computer Competency
  • Compiling Data
  • Maintaining Files
  • Critical Thinking
  • Problem Detection
  • Decision Making
  • Clerical Support
  • Customer Service
  • Organization and Prioritization
  • Excellent Communicator
Education and Training
Mount Baker Secondary School Cranbrook, Expected in 06/1995 High School Diploma : - GPA :
Certifications
  • Payroll Compliance Practitioner, National Payroll Institute
  • First Aid & CPR/AED Level C
  • CPI Nonviolent Crisis Intervention Training
  • Bullying & Harassment Training
Experience
Weis Markets, Inc. - Payroll Clerk II
Macungie, PA, 01/2023 - Current
  • Managed payroll for temporary, hourly and salaried employees.
  • Established employee payroll files and updated existing files with new information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
  • Secured personal and payroll information in compliance with federal regulations.
  • Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Processed new employee paperwork and entered information into payroll system.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Distributed and collected timecards each pay period.
  • Processed and issued paychecks and earnings statements.
  • Prepared and balanced end-of-period reports and reconciled payroll issues.
  • Prepared end-of-period payroll tax returns.
  • Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
  • Recorded adjustments to previous pay-related errors.
  • Kept informed on tax law changes that applied to payroll process.
  • Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
  • Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
  • Identified, researched and resolved issues with hours worked.
  • Processed and issued employee paychecks, statements of earnings and deductions.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
School District No. 85 - Secretary to Assistant Superintendent
City, STATE, 09/2018 - 12/2022
  • Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Planned and led professional development activities for teachers, administrators and support staff.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Sent and distributed mail and parcels.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Scheduled meetings and sent invitations specifying time and location.
  • Assisted with accounts receivable and accounts payable functions.
  • Created and updated spreadsheets to track and report data.
  • Processed documents and materials for dissemination to appropriate parties.
  • Managed multiple calendars and contacts using computer software.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Composed and distributed reports, routine correspondence and meeting notes with job-related software.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Drove customer feedback to deliver information to management for corrective action.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
School District No. 85 - Secretary to District Principal of Indigenous Educ
City, STATE, 09/2018 - 12/2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.

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Resume Overview

School Attended

  • Mount Baker Secondary School

Job Titles Held:

  • Payroll Clerk II
  • Secretary to Assistant Superintendent
  • Secretary to District Principal of Indigenous Educ

Degrees

  • High School Diploma

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