Prepare invoices and other forms for all returned goods and track all inventory transactions made through
the returns process.
Ensure customer satisfaction through the handling of product returns and exchanges.
Maintain and manage a database of all product returns and exchanges.
Inspect and verify products and merchandise worth returning.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions, are taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Bachelor of Science: Business Administration And ManagementStrayer University - Memphis, TNExpected in 07/2024
Certificate of Income Tax CourseH&R Block - Memphis, TN
English CourseUniversity of Memphis - Memphis,TN
German School CertificateKantonschule Olten - Olten, CH
High School DiplomaSchool Santo Domingo De Guzman - Caracas, VE
Detail-oriented and experienced professional seeking to a position in a payroll area with excellent communications
to work with employees to explain payroll information discrepancies and exceptional attention to detail to ensure
accurate, efficient and timely payroll processing.
English and Spanish
New hire processing
Maintaining employee records
Reviewing time sheets
Checking time cards
Microsoft (Excel, Word, PowerPoint,
PPredict the estimated cost.
Aand Outlook). IBM (GOAL) and DCMS system. excellent communication skills write and
KKnowledge of computer systems used for verbal.
Pplanning, reporting, and billing.
AAble to work under pressure.
EExpertise SAP maintenance process.
TTeam player and able to work independently.
OOrganization skills, attention to details and multi
Benefits, billing, excellent communication, customer satisfaction, Data entry, databases, database, English, forms, human resource, IBM, Inspect, insurance, inventory, Prepare invoices, materials, Excel, Outlook, PowerPoint, Word, new construction, Organization skills, payroll, Predict, Maintain records, recording, reporting, SAP, shipping, Spanish, spreadsheets, tax, Team player, annual reports