Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-focused and results driven human resources professional bringing 10+ years management experience with extensive customer service, people relations, and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. Pursuing opportunities to leverage advanced competencies and deliver valuable contributions.

Skills
  • Human resources operations
  • Employee relations
  • Decision-making
  • Policy/program development
  • Performance improvements
  • Leadership/Employee development
  • Compliance
  • Goal setting
  • Payroll administration
  • Compensation/benefits administration
  • Communication
  • MS Office
Education and Training
IUP Indiana, PA, Expected in Bachelor of Science : Sports Medicine - GPA :
Certifications

PHR, Professional Human Resources

Experience
Wexford Health Sources Inc - Payroll
Albuquerque, NM, 06/2019 - 03/2021
  • Managed payroll for over [Number] hourly and salaried employees.
  • Administered payroll for over [Number] employees per [Timeframe] using [Software] and [Software].
  • Efficiently handled any payroll discrepancies with employees.
  • Increased employee satisfaction by [Number]% by accurately handling payroll help desk and answering questions regarding correct and accurate payroll time entry.
Aspen Skiing Company, L.L.C. - Human Resources Manager
Snowmass, CO, 10/2018 - 06/2019
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Decreased workers' compensation claims by [Number]% by working closely with employees to promote safety.
  • Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Complied with local, state and federal laws and established organizational standards.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Achieved desired work environment and performance by proactively advising and guiding [Number] employees on best practices and overseeing HR training.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
Hospital Sisters Health System - Corporate - Human Resources Generalist
Mattoon, IL, 01/2018 - 08/2018
  • Created and modified job descriptions within all departments.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Served as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.
  • Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
  • Implemented controls to promote diversity in hiring process.
  • Developed more than [Number] employee handbooks, including design and layout.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
  • Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Conducted employee hiring and exit interviews.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
Aspen Skiing Company, L.L.C. - Human Resources Manager
Id, ID, 01/2009 - 04/2017
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Performed sensitive and confidential investigations into [Type], [Type] and [Type] issues in workplace, detailing all incidents in reports for submission to [Job title].
  • Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
  • Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge effectiveness of implemented programs and update or align new company objectives.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Maintained 100% protocol and procedural accuracy through HRIS management tools.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Created and implemented exit and interview program process.
  • Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
Composecure - Human Resources Administrator
East Millstone, NJ, 01/2001 - 01/2009
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Coordinated company-wide events structured to boost employee morale.
  • Provided employee relations training to management, covering engagement, documentation and performance evaluation.
  • Handled employee conflicts efficiently while following all company procedures.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Drove departmental efficiency by organizing comprehensive new hire training and orientation.
Accomplishments
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.

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Resume Overview

School Attended

  • IUP

Job Titles Held:

  • Payroll
  • Human Resources Manager
  • Human Resources Generalist
  • Human Resources Manager
  • Human Resources Administrator

Degrees

  • Bachelor of Science

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