Highly-focused and results driven human resources professional bringing 10+ years management experience with extensive customer service, people relations, and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. Pursuing opportunities to leverage advanced competencies and deliver valuable contributions.
Skills
Human resources operations
Employee relations
Decision-making
Policy/program development
Performance improvements
Leadership/Employee development
Compliance
Goal setting
Payroll administration
Compensation/benefits administration
Communication
MS Office
Education and Training
IUPIndiana, PA, Expected in – –Bachelor of Science:Sports Medicine - GPA:
Managed payroll for over [Number] hourly and salaried employees.
Administered payroll for over [Number] employees per [Timeframe] using [Software] and [Software].
Efficiently handled any payroll discrepancies with employees.
Increased employee satisfaction by [Number]% by accurately handling payroll help desk and answering questions regarding correct and accurate payroll time entry.
Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
Decreased workers' compensation claims by [Number]% by working closely with employees to promote safety.
Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
Formulated corrective action plan through analysis of management feedback and consultation with employee.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Complied with local, state and federal laws and established organizational standards.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Achieved desired work environment and performance by proactively advising and guiding [Number] employees on best practices and overseeing HR training.
Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
Worked with senior-level management to create fair and consistent HR policies and procedures.
Hospital Sisters Health System - Corporate - Human Resources Generalist Mattoon, IL, 01/2018 - 08/2018
Created and modified job descriptions within all departments.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Researched employee relations issues and conducted meetings with employees and supervisors.
Served as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.
Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
Implemented controls to promote diversity in hiring process.
Developed more than [Number] employee handbooks, including design and layout.
Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
Coordinated training schedules and filed crucial administrative paperwork.
Conducted employee hiring and exit interviews.
Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
Performed sensitive and confidential investigations into [Type], [Type] and [Type] issues in workplace, detailing all incidents in reports for submission to [Job title].
Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge effectiveness of implemented programs and update or align new company objectives.
Formulated corrective action plan through analysis of management feedback and consultation with employee.
Maintained 100% protocol and procedural accuracy through HRIS management tools.
Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Created and implemented exit and interview program process.
Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
Composecure - Human Resources Administrator East Millstone, NJ, 01/2001 - 01/2009
Liaised with HR management to devise and update policies based on changing industry and social trends.
Built and developed lasting relationships with employees, peers, upper management and outside vendors.
Coordinated company-wide events structured to boost employee morale.
Provided employee relations training to management, covering engagement, documentation and performance evaluation.
Handled employee conflicts efficiently while following all company procedures.
Created and implemented highly effective and individualized human resource solutions for clients.
Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
Drove departmental efficiency by organizing comprehensive new hire training and orientation.
Accomplishments
Created highly effective new [Program] that significantly impacted efficiency and improved operations.
Consistently maintained high customer satisfaction ratings.
Led team to achieve [Result], earning recognition from upper management and financial reward.
Created highly effective new [Program] that significantly impacted efficiency and improved operations.
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