patrol officer resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Communicative security personnel with significant physical strength and stamina. Firearms trained and knowledgeable of proper usage. Familiar with various tools of trade and security equipment. Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Skills
Safety and security
Criminal Investigations
De-escalation techniques
Emergency Response
Background investigations
Dispatch
Legible report writing
Criminal law
Crime Prevention
Keen observer
Superb surveillance skills
Security operations experience
Security camera monitoring
Surveillance
Verbal and written communication
Work History
06/2018 to Current
Patrol OfficerSecureamerica, Llc – Boston, MA,
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, including evidence collection and witness statements.
Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
Monitored crowded public areas and events to mitigate risk and promote safety.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
12/2011 to 06/2018
Food Service WorkerContinental Services – Groveport, OH,
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Greeted customers at deli counter to fulfill requests and answer questions.
Sanitized dining ware and kitchen equipment according to health code standards.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Observed customer purchases in line and differentiated between standard portions.
Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Cooked batches of food according to standard recipes.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
03/2005 to 12/2011
Food Service SupervisorDepartment Of Administrative Services, State Of Ohio – Westerville, OH,
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Ordered new supplies and food to maintain service levels.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Established and managed team schedules and shift assignments.
Kept guest and work areas clean, organized and sanitized per established standards.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Tracked food production levels, meal counts and supply costs.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Limited portion sizes and used garnishes to control food costs.
Education
Expected in 12/2030 to to
Associate of Science: Criminal Justice University of Massachusetts - Boston - Boston, MA GPA:
Expected in 06/2011 to to
Associate of Science: Criminal Justice Roxbury Community College - Boston, MA GPA:
Expected in 06/2005 to to
High School Diploma: Somerville High School - Somerville, MA GPA:
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