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Patient Transporter/Patient Observation Attendant Resume Example

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PATIENT TRANSPORTER/PATIENT OBSERVATION ATTENDANT
Skills
  • Customer-oriented
  • Quick learner
  • Creative problem solver
  • Organized and detailed
  • Team player
  • Personable and approachable
  • Punctual
  • Flexible
  • Critical Thinker
  • CPR Certified
  • Microsoft Office
Work History
Unit Assistant, 03/2020 to Current
Banner University Medical Center – Phoenix, AZ
  • Pleasantly interacts with patients, families, physicians and other personnel to create professional environment.
  • Maintains strong education of medical terminology and information regarding medications.
  • Manages inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Quickly responds to emergency situations during procedures with life-saving aid.
  • Arranges supplies and instruments to meet surgeons and enhance team efficiency.
  • Gown and glove staff to help team prepare for surgeries.
  • Pays close attention to operating procedures for adherence to established surgical techniques.
  • Collects, prepares, and disposes of medical specimens.
  • Gathers and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
Unit Coordinator/Patient Observation Attendant, 09/2019 to 02/2020
Arkansas Children's Hospital – Little Rock, AR
  • Sanitized equipment with proper cleaning products after each patient transport to reduce instances of infection
  • Warmly greeted patients and visitors and made each feel welcome
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nursing staff
  • Maintained accurate logs of all equipment deliveries and patient trips and submitted documentation to dispatcher at end of shift
  • Collected laboratory specimens, dropped off at laboratories and picked up test results
  • Assisted patients in moving out of beds, wheelchairs, and stretchers
  • Picked up incoming stock and delivered materials to designated units
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Obtained client medical history, including medication information, symptoms and allergies
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member
  • Verbally redirects the patient from engaging in at-risk behaviors
  • Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals
  • Coordinated non-clinical and ancillary services of assigned patient care units, including environmental services, maintenance, central supplies, food and nutrition and related unit support functions
Catering Manager, 03/2018 to 03/2019
Pho And More – Jacksonville, AR
  • Investigated and integrated enhanced service and team management strategies to boost restaurant profits.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Handled payment collection and payroll of seven employees.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day
  • Limited portion sizes and used garnishes to control food costs.
  • Hired and trained both permanent and temporary staff members.
  • Handled day-to-day processes of catering including scheduling, ordering food and planning events.
Bus Assistant, 11/2013 to 03/2017
Northside Independent School District – San Antonio, TX
  • Assisted students with boarding and exiting vehicle safely and efficiently
  • Built and strengthened student, teacher and family relationships
  • Responded to questions and requests for information from children and parents
  • Offered timely and skilled emergency response to provide CPR or first aid
  • Facilitated optimal seating arrangements to maintain compliance standards
  • Kept close eye on passenger behavior and watched for problems such as injuries, illnesses and emotional concerns
HR Administrative Assistant, 06/2013 to 08/2013
Sanjel – Cibolo, TX
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation
  • Operated multi-line telephone system to independently handle over 45 calls each day
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Managed employee exit interviews and paperwork
  • Recruited and screened qualified potential employees
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Provided backup payroll, if needed
  • Assisted with meetings and presentations within company
  • Answered and directed 45 outbound and inbound phone calls per day
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Prepared monthly, weekly and daily logs using Microsoft Office (Powerpoint, Word, Excel, and Outlook)
Operations Supervisor, 07/2013 to 01/2019
Alamo Fireworks Inc. – San Antonio, TX
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 20 member team.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Reconciled all company accounts, including credit cards, employee expenses and commissions.
  • Processed payroll for approximately 20 total employees.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
Cashier-Checker, 05/2009 to 05/2010
Tradewinds Enlisted Club – Hickam AFB, HI
  • Processed ALOHA Systems transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked with Club Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting
  • Represents and promotes club activities, events and programs to various gatherings of duty members and civilian employees
  • Delivered catered food and supplies to facility for on-time set-up.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Answered customers' questions, recommended items and recorded order information.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Set up and broke down catering services at Club events.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
Senior Education Assistant, 08/2009 to 01/2013
Hawaii Pacific University – Pearl Harbor, HI
  • Office Manager responsible for managing Education Assistants in registration, tuition assistance, VA benefits, Financial Aid, book sales, proctoring exams
  • Responsible for daily office procedures including daily deposit reports, monthly inventory, processing base passes, ordering supplies and filing
  • Responsible for reporting DD214's, processing VONAPP/1995 forms to VA coordinators; assisting VA students in registering for college semesters and completing their degree
  • Required to attend yearly strategic planning meetings
  • Answered and quickly redirected up to 40 calls per day
  • Planned and coordinated logistics and materials for board meetings and staff events
  • Directed guests and routed delivery services
  • Managed office supplies, vendors, organization upkeep
  • Opened and properly distributed incoming mail
  • Drafted biweekly time sheets for 5 employees
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas via Microsoft Powerpoint, Excel, Word and Outlook
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Planned and directed off-site promotional events to attract perspective students to campus
Store Associate, 03/2006 to 05/2009
DeCA Commissary – Hickam AFB, HI
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Diploma: 05/2009
Admiral Arthur W Radford High School - Honolulu, HI
Business ManagementHawaii Pacific University - Honolulu, HI

24 Credit Hours

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Resume Overview

Companies Worked For:

  • Banner University Medical Center
  • Arkansas Children's Hospital
  • Pho And More
  • Northside Independent School District
  • Sanjel
  • Alamo Fireworks Inc.
  • Tradewinds Enlisted Club
  • Hawaii Pacific University
  • DeCA Commissary

School Attended

  • Admiral Arthur W Radford High School
  • Hawaii Pacific University

Job Titles Held:

  • Unit Assistant
  • Unit Coordinator/Patient Observation Attendant
  • Catering Manager
  • Bus Assistant
  • HR Administrative Assistant
  • Operations Supervisor
  • Cashier-Checker
  • Senior Education Assistant
  • Store Associate

Degrees

  • Diploma : 05/2009
    Business Management

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