patient sitter resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Driven to foster superior service through dedication. With 3 years of experience in guests/patient services, and maintaining 2 years of ample knowledge about nursing practices and techniques, I am goal-oriented and eager to improve team productivity and maximize patient health. I excel in fast-paced environments with motivational leadership style and a hardworking mindset. I am a committed direct care worker bringing success in healthcare roles. While being skilled at assisting with daily living activities and meal preparation, i focus on maintaining client safety and comfort through continuous monitoring and care.
Skills
Team Work
Compassion
Communication
Critical Thinking
Professionalism
Cultural Competency
Urgent/Emergency Care
Technology Skills
Implementing Changes in Health Care Plans
Concierge support
Guest relations
Friendly, positive attitude
Guest check-in and check-out
Issue resolution
Writing and verbal communication
Experience
Patient Sitter, 11/2022 to Current Providence Health & Services – North Hollywood, CA,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored health and well-being of clients and reported significant health changes.
Maintained compliance with HIPAA protocols to safeguard patient privacy.
Home Health Aide (HHA), 04/2022 to Current Help At Home – Poplarville, MS,
Assisted clients with bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Maintained clean and well-organized environment for client happiness and safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Tracked and reported clients' progress based on observations and conversations.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Guest Service Agent/Night Audit Assistant , 03/2022 to 11/2023 Belmond Ltd – Santa Barbara, CA,
Handled payment processing and provided customers with receipts and proper bills and change.
Responded to guests, including email, telephone and in-person inquiries.
Resolved guest challenges and complaints by applying resourceful and actionable solutions.
Streamlined daily operations, including check-in and check-out processes, to increase efficiency and satisfaction.
Established knowledge of local restaurants, historic sites, nightlife and shows so that such information could be given to interested guests.
Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
Balanced hotel accounts at end of each shift.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Concierge, 10/2020 to 03/2022 First Impression Staffing, LLC – City, STATE,
Arranged special accommodations for guests to enhance visitor experiences.
Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Scheduled conference room and other reservations using proprietary software.
Entered work orders for housekeeping, pest control and maintenance issues.
Handled mail and package deliveries, keeping items secure.
Directed incoming calls and messages to appropriate staff or residents.
Updated front desk's concierge book to maintain most relevant visitor information.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Verified photo IDs and tickets to allow guests passage.
Education and Training
Certificate : Practical Nursing (LPN), Expected in 09/2023 to Prism Career Institute - Philadelphia, PA GPA:
3.8 GPA
Dean's List Honoree Term 1, 2, and 3
Experience in clinical and laboratory settings
Practice in being a safe, competent practical nurse to transmit responsive nursing practices across the life-span
: Practical Nursing (LPN), Expected in to Pennsylvania Institute of Technology - Media, PA GPA:
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