Hard working healthcare professional with over ten years administrative experience is seeking
employment in the healthcare field. A decisive team leader with extensive experience developing talent
utilizing my technical and interpersonal skills.
Knowledgeable in MS Word, MS Access, MS PowerPoint, MS Excel, IDX scheduling, IDX BAR, GE
Centricity, SMS systems, EAGLE, MD Everywhere, EPIC scanning, NEXTGEN system, Phreesia system
Patient Services Representative March 2015 to CurrentENT AND ALLERGY ASSOCIATES LLP － BRONX, NY
Schedule patient appointments Assist incoming patients Verify insurance coverage Entering patient demographics into the computer Pull and file medical charts Print out daily reports for next day visits Assist the Practice Site Administrator and various ENT physicians as needed.
Lead Patient Services Representative September 2012 to February 201461ST STREET CORPORATION
COLUMBIA UNIVERSITY MEDICAL CENTER NEUROLOGICAL INSTITUTE － NEW YORK, NY
Answered routine phone calls and took messages Received and obtained required referrals and authorizations for office visits Scheduled appointments, provided scheduling options following scheduling guidelines Pre-registered new patients over the phone before appointment Sent new patient information via email or mail Responded to patient billing and insurance inquiries Maintained patient records and files via EHR system Assisted Clinical Operations Manager and Director with various administrative tasks Assisted PSR staff with insurance and administrative inquiries.
Administrative Secretary II December 2011 to July 2012MT SINAI HOSPITAL CARDIOLOGY ASSOCIATES － NEW YORK, NY
Faxed and filed documents as well as handled other office duties Received and verified all products and inventory through Sinai Central Maintained patient records and files Handled a heavy volume of incoming and outgoing calls Handled petty cash and school check requests for cardiology doctors Secured pre-authorizations for various cardiology procedures Scheduled MRI, CT scan and other cardiology procedures.
Medical Secretary August 2011 to November 2011COLUMBIA UNIVERSITY MEDICAL CENTER NEUROLOGICAL INSTITUTE － NEW YORK, NY
Provided secretarial and technical support for doctors and lab technicians Coordinated and scheduled all patients who required Botox treatment and other related testing Checked in and registered patients for their scheduled appointment Handled a heavy volume of incoming and outgoing calls Collected and processed all billing information Responded to patient billing and insurance inquiries Maintained patient records and files.
Secretary II March 2009 to April 2011LONG ISLAND COLLEGE HOSPITAL － BROOKLYN, NY
Prepared monthly schedule for various doctors and maintained doctors on call schedule Assisted with preparing payroll Coordinated and scheduled all patients who required surgery and other related testing Provided secretarial and technical support for doctors and lab technicians Checked in and registered patients for their scheduled appointments Handled a heavy volume of incoming and outgoing calls Responded to patient billing and insurance inquiries Maintained patient records and files Ordered supplies for various offices Performed medical billing and coding through EAGLE system for insurance reimbursement purposes.
Credit Interviewer February 2004 to March 2009LONG ISLAND COLLEGE HOSPITAL AMBULATORY CARE － BROOKLYN, NY
Maintained patient records and files Collected and processed all billing information Handled a heavy volume of incoming and outgoing calls Checked in and registered patients for their scheduled appointments Performed medical billing and coding through EAGLE system for insurance reimbursement purposes.
Warehouse Manager September 2000 to February 2008CIRCUIT CITY STORES INC － NEW YORK, NY
Coordinated and scheduled employees for training Performed closeout monetary duties Received and verified all products and inventory Assisted customers with merchandise selections Received and directed customers with merchandise Answered phones and handled customer inquiries.
Education and Training
Master of Public Health Degree : PresentMONROE COLLEGE KING GRADUATE SCHOOL － BRONX, NY
B.B.A : Health Services Administration, December 2014MONROE COLLEGE － BRONX, NYHealth Services Administration
A.S : Community Health/Health Administration, December 2011CUNY KINGSBOROUGH COMMUNITY COLLEGE － BROOKLYN, NYCommunity Health/Health Administration
January 2004MUNICIPAL TRAINING CENTER － BROOKLYN, NYMedical Billing NYS License no: 1706
administrative, billing, cardiology, charts, email, insurance, inventory, Director, Medical Billing, MS Access, MS Excel, mail, office, MS PowerPoint, MS Word, next, payroll, coding, scanning, scheduling, secretarial, SMS, surgery, technical support, phones, phone