Patient Service Specialist resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
I am a dedicated Medical Receptionist who thrives in fast-paced environments. I am extensively skilled at all aspects of clerical duties, including scheduling appointments, insurance verification, answering a large volume of calls, data entry, customer service and many other duties. I am flexible, hard working, and I have a drive to succeed.
  • Maintains strict confidentiality Outpatient therapy background
  • Electronic Medical Record (EMR) software
  • CPT and HCPCS coding
  • HIPAA compliance
  • Patient-focused care
  • Strong work ethic
  • Team player with positive attitude
  • Exercises good judgment
  • Pharmacology knowledge
  • Recording and charting procedures
  • Radiology
  • Anesthesia monitoring
  • Lab analysis
  • Multi-line phone
  • Detail-oriented
  • Invoicing and collections
  • Prescription fulfillments

Patient Service Specialist, 01/2016 to 09/2017
Taylorville Memorial HospitalLincoln, IL,
Answered phones, scheduled appointments, verified insurance benefits, customer service, data entry, collected copays, co-insurance, and supply purchases, ordered supplies, scanning, assisted the Physical Therapist when needed.
CSS, 08/2015 to 11/2015
Cogent CompaniesGolden, CO,
Answered phones, scheduled appointments, assisted the OT's with patient care, ordered supplies, data entry, customer service, collected copays when applied, worked closely with the Physicians.
Collection Specialist, 09/2014 to 05/2015
The Advantage GroupCity, STATE,
Answered and made outgoing calls to collect on accounts sent to Collections for Medical Debt. Abided by all federal laws in regards to collections, data entry, customer service.
Veterinary Receptionist/Assistant, 09/2011 to 07/2014
Brooklyn Veterinary ClinicCity, STATE,
  • Answered incoming calls · Scheduling · Assisted the Veterinarian and CVT's · Radiology/Medical Terminology/Customer Service/Collections.
Education and Training
Diploma: , Expected in 5/94
Littleton High School - ,
Diploma of Veterinary Assisting: , Expected in 10/10
Carrington College - ,

Work well in a team environment, quick learner, self starter, experienced in several types of computer software.

Activities and Honors

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Resume Overview

School Attended

  • Littleton High School
  • Carrington College

Job Titles Held:

  • Patient Service Specialist
  • CSS
  • Collection Specialist
  • Veterinary Receptionist/Assistant


  • Diploma
  • Diploma of Veterinary Assisting

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